Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBK-WESN
- |
- SKU:
- 6356879
Customer reviews
Rating 4.7 out of 5 stars with 1804 reviews
(1,804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Slow write speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as needed just kind of a slow copy speed! I returned it because it took 3hrs to copy a 1tb over.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friend- Cons mentioned:Usb
Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Didnt work for me. I have a Samsung Z Fold.
I would recommend this to a friend Rated 3 out of 5 stars
Kinda works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked initially to get my MAC backed up, however it is having problems with doing the automatic back ups.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mehh drive despite nice form factor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this one but ultimately due to worse speeds and throttling than their My Book series, this was returned. If you just need a backup, this will do the trick but if you want something you can regularly make use of, then you would be better off with a cheap SSD or more premium full size 3.5" SATA drive.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
I would recommend this to a friendRated 2 out of 5 stars
Worked at first. Broke in less than 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about 4 months but has suddenly stopped working. The laptop or computer cannot recognize the device nor access it or any of my files. Unfortunately, I have lost all of my work files costing me hundreds of hours of work. I do have my original unedited files backed up but this malfunction of the device has cost me money and time.
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive quality can be better. Drive is very fragile. Cable port broke next day.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does the job, but slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for backup, but not a speed demon. Using it to archive files that won't be accessed frequently.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friendRated 3 out of 5 stars
Memory is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for memory but for what i wanted to use it for it was not for me.
I would recommend this to a friendRated 2 out of 5 stars
Not good for working with Windows and MAC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Quiet but slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for an iMac time machine. Seem to be a slow transfer rate.
I would recommend this to a friendRated 3 out of 5 stars
Would not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cheap broke easily would recommend using if a DJ
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Great but the package was open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but the package it came in was banged up and the plastic had been cut open.
I would recommend this to a friendRated 3 out of 5 stars
LCM
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was ok. Seemed sensitive to power fluctuations
I would recommend this to a friendRated 1 out of 5 stars
Stopped working 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive which failed after my first backup operation. I returned it within the return window and got a replacement. The replacement died also after the first backup so I did a warranty claim with WD. The replacement drive I received worked for one day and failed without me even running a backup. DO NOT BUY THESE. THEY ARE DEFECTIVE.
No, I would not recommend this to a friendRated 2 out of 5 stars
Failed after 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 6 months, almost daily usage as a Apple Time Machine backup drive (approx. 90 minutes per backup) ONLY. Disk was spinning but macOS was unable to mount the drive.
No, I would not recommend this to a friendRated 2 out of 5 stars
It can't put data onto a new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I backed up my hard drive nightly and I thought I was covered. When I had to get a new computer I found out there was no way to restore my backups to my new computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good at all.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk quit working properly after maybe a year. Sometimes the computer recognizes it and it starts up and most of the time it doesn't. I don't have this issue on much older drives.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Died again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these in 5TB to use for backing up data on my mac desktop. The drive died in 2 weeks. I then purchased this 4TB drive after getting a refund for the first. This one died in one month. I kept this sitting on my desk and never moved it. I have been very gentle with it. The return window is over, so I need to try and get a replacement or refund from the manufacturer. I have had several other fulll size WD external drives dies on me in the past, but they usually lasted about 3-4 years. I cannot trust Western Digital with any of my important files.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not user friendly for iMac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No user friendly for the iMac. I returned this and order another brand that worked greatS
No, I would not recommend this to a friend















