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$205.32

Customer reviews

Rating 4.7 out of 5 stars with 1802 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,802 reviews
  • Rated 4 out of 5 stars

    Western Digital Portable MY PASSPORT Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well now but had trouble installing. Needed tech help. Advertised as plug and play.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again, Best Buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received my Best Buy package in the mail, I was shocked to see that the hard drive was mailed in a thin bubble mailer, not a box. To top it off, there wasn't a single shred of packing material anywhere to be found in the envelope. Frankly, there is no possible way that a hard drive can sustain the rigors of shipping without being packaged properly, and my order most certainly was not packaged appropriately. I gave it a shot anyway though to hopefully prove myself wrong. Sure enough, when I plugged the hard drive into my computer, all that can be heard is a loud clicking sound and the computer will not read the hard drive. This hard drive has experienced a mechanical failure and is DOA. I understand that mistakes can sometimes happen, but my order was obviously packaged without any care whatsoever. I have never experienced such a poorly packaged online order, and this hard drive didn't have a chance of making it to me unscatched, given the inadequate packaging. I reached out to Best Buy via e-mail (and attempted chat and phone, though the hold lines were impossible to get through) and offered to accommodate the return of the hard drive. NO RESPONSE WHATSOEVER. I had no other choice but to dispute the charge with my credit card company, as Best Buy refuses to communicate with me, and I will not continue to pay for a damaged hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this item, i bought it in a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price of hard drive at bestbuy,no one could beat the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hard drive. Software on the drive wouldn't install and I had to install from the manufacturers website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! East to use! Very happy with it. Recommend it 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better guidance needed on how to set it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the external hard drive is OK but why didn't WD provide clear instructions on how to set it up with Windows 10? If it is set up to do the backup in the middle of the night the problem is that my computer goes to "sleep" after 30 minutes of inactivity but of course I don't want the back-up to take place while I'm in the middle of working with with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, straight forward.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too many backup. Come in two colors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong perfect for gaming and affordable !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked better than the previous one I bought for my son. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .....,....,.........,.............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my wife,,,it's good...I have seagate but Best Buy didn't..I think they do same thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best investments I made for working at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why should I have to add a comment to move on sjdfsjf;alsjfd;lasjf;ajfd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy plug and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one received was defective, but the tech support confirmed it defective and replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know you stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to be a geek to get it to work on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ! I use it everyday with no problems if anyone needs extra storage this is what you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my photos...perfect for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and works fine. It even reminds me when I haven't backed up for a while!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price, good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems a little slow, but since I am really using it for backups. It is more than fine

    I would recommend this to a friend