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Customer Ratings & Reviews

Your price for this item is $166.49

Customer reviews

Rating 4.7 out of 5 stars with 824 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 824 reviews
  • Rated 5 out of 5 stars

    Compact... as advertised... good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service... excellent staff... quick and covid free....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well so far with reasonable read and write speeds. Hardware encryption is included as well. I wish it had USB-C port!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Old technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not BB fault, but it was old technology. The USB cord attached to WD Passport, that I 'attempted' to plug into a 1-year-old Dell laptop computer, was the same one sold 5 years ago for my old computer. WD, I have always loved your external hard drives, but I returned this one because you told me I could order an upgraded USB connector from your site. Do you really expect people to spend $130 on old technology, attempt to hook it up, only to find out they need to order a new adapter because you failed to add to a 2021 piece of technology???

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not that simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without being a computer expert, something as simple as backing up files onto the device, was not that simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but not a speed demon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, if time is not of the essence. Works for file archiving when you're not in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! East to use! Very happy with it. Recommend it 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better guidance needed on how to set it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the external hard drive is OK but why didn't WD provide clear instructions on how to set it up with Windows 10? If it is set up to do the backup in the middle of the night the problem is that my computer goes to "sleep" after 30 minutes of inactivity but of course I don't want the back-up to take place while I'm in the middle of working with with my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong perfect for gaming and affordable !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my wife,,,it's good...I have seagate but Best Buy didn't..I think they do same thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why should I have to add a comment to move on sjdfsjf;alsjfd;lasjf;ajfd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage ... room plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for large storage capacity! Back up critical files, protect from on line thieves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item I ordered Red making it easy to spot if I laid it down But the backside is black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my photos...perfect for the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price, good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems a little slow, but since I am really using it for backups. It is more than fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There are better one out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do but for the cost could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a windows 10 PC and spent a lot of time with support trying to get the back-up program to work automatically. Basically, it will not recognize my photo files on windows. I have to manually copy the files from A to B which is OK, but not as advertised by WD. I hope there is an update that will fix this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Is fast but difficult to select what to back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fast but difficult to select what to back up. Not very intuitive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small and portable and I love it. Its a great way to save your data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good drive had to format drive to use on mac computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get's the job done but a USB-C option would be nice.

    I would recommend this to a friend