Customer Ratings & Reviews

good drive had to format drive to use on mac computer

WD is the best for external storage. I have two of these for travel. very good

Get's the job done but a USB-C option would be nice.

Waited 15 minutes for curbside pickup, then went into the store, waited on line since the person doing the curbside had other responsibilities. Then I was treated rudely. I am not going to be back to Best Buy when I can get the same products at Target or Amazon

It is a bit difficult to interconnect. Could be more user friendly

Holds everything - useful as Mac cuts storage capacity ion the new imac.

Its small and portable and I love it. Its a great way to save your data.

Gift from my brother, Should have gotten this earlier.

Good drive that can be partitioned For different needs.

You can never have too many backup. Mine was black.

Works fine and sdoes not take up any room. I recommend it.

Not a bad drive. Hate the case. No more rubber feet and color matched cable. Cheap! Make sure to download the latest security lock program to enable drive locking. Older program did not recognize drive. Ditto to unlocking and diagnostic program.

Perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very useful and works great, everyone shouldnuse this

picked it for a customer, two hour round trip, the drive was DOA. I've seen a few WD usb drives, various customers purchased these from different retailers over the last year, come into my pc repair shop that have failed. I'd recommed Seagate or Crucial, or better an Enterprise class drive in a 3.5" emclosure. For Mac users, an EVO NVME or SSD is best for Time Machine, due to continuous writes (vs a HDD that endures mechanical wear). Unless you're using an Enterprise grade HDD, Always use a cloud back service as well. google: 3-2-1 backup plan.

The passport is easy to use. It is just like using a thumb drive. Just drag what you want to backup to the opened window and it is added.

I am sure that not all of them are defective, but mine was. Unfortunately by the time I used it for the first time, it was too late to return it to Best Buy. I tried it on 3 different computers and none of them would recognize it. I tried everything that WD website suggested, but no luck. :(

I have four 8tb that works great that is why I bought this one but I’ve had to format it five times already after filling only halfway.

This is definitely NOT a "plug & play" device for Mac users. It involves downloading third party software, and then booting up the Mac in Recovery mode, and eliminating some of Apple's security functions on the Mac, so the third party software can add file extensions to the Mac's files. Not only is this a big pain in the butt, but it makes me uneasy. I've had problems associated with applications adding extensions to my files in the past. This external hard drive may work well for Windows users, I don't know, but I would not recommend it for Mac. I'm going to return it. And then I'll have to figure out how to uninstall the stuff it added to my hard drive...

I am quite disappointed from this purchase. WD is a famous brand but I don’t know what is going on with this 4TB DISK. I bought this item 2.5 years ago. I am very careful using this external disk. The other day, i started organizing my files. I spent hours and organized my files. After that, I copied all organized files to my laptop as well. The next day when i used my external disk, some folders were in original condition (i.e. unorganized) and some folders were corrupted. Thank God that i have a backup on my laptop. I am not satisfied with this disk as it is not reliable. Note that i had another issue with this about a year ago. But this new issue was worse.