Customer Ratings & Reviews

The drive does not have rubber grippy feet on the bottom. Constantly worried is going to fall on to the floor.

Fast and stable product. good for storing personal details/movies and pictures.

We needed to transfer data from an old computer to a new computer, and purchased this unit because it also has back-up capabilities. The data transfer went well on a drag & drop basis. The backup program provided by WD conflicts with Windows 11 (apparently a known problem that has not been fixed in a couple of years). I'm just going to live with One Drive as a back-up for now.

I am having trouble backing up my computer. I did a 'mirror' when I initially did the backup, now my computer doesn't recognize this drive.

This drive stopped working after about three months of use, and the company that created it (WD) can't even process simple requests. I've been trying to submit an RMA for HOURS now, but every single time I finish the process it resets itself and goes back to the very beginning. It's not allowing me to fill out the information to get it replaced or refunded, I would NEVER recommend this company or product to anybody. As soon as I get this refunded (because I don't trust the replacement to work properly) I'm going with a different company.

It worked great for a little over a year. Exactly as you would expect a removeable HD to do. Then one day while copying a file from the removeable HD back to my laptop, my computer popped up "USB device not recognized". Now I can't access it at all. when I plug it in, the HDD spins up, and the working light comes on, but my computer just says "USB device not recognized". I fear my data is lost, and unlike some removeable HD, you can't replace the USB to SATA controller. I doubt I'll EVER buy another WD external drive again.

The device did not load properly. I had to have the Geed Squad install it for me. A previous version had stopped working, so I needed to replace it.

Not easy to format for use with Apple computers. Special WP software is necessary to access the drive even after reformatting. If you don't format the drive properly, it will become unusable.

I'm over fifty and I wanted to back up my mac book pro,but is not intuitive for me. I'm not saying is bad I'm just telling my Experience

Works as needed just kind of a slow copy speed! I returned it because it took 3hrs to copy a 1tb over.

I had to return it. Didnt work for me. I have a Samsung Z Fold.

Worked initially to get my MAC backed up, however it is having problems with doing the automatic back ups.

I had high hopes for this one but ultimately due to worse speeds and throttling than their My Book series, this was returned. If you just need a backup, this will do the trick but if you want something you can regularly make use of, then you would be better off with a cheap SSD or more premium full size 3.5" SATA drive.

It worked great for about 4 months but has suddenly stopped working. The laptop or computer cannot recognize the device nor access it or any of my files. Unfortunately, I have lost all of my work files costing me hundreds of hours of work. I do have my original unedited files backed up but this malfunction of the device has cost me money and time.

Drive quality can be better. Drive is very fragile. Cable port broke next day.

Great value for backup, but not a speed demon. Using it to archive files that won't be accessed frequently.

Its good for memory but for what i wanted to use it for it was not for me.

this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.

Using for an iMac time machine. Seem to be a slow transfer rate.

Really cheap broke easily would recommend using if a DJ