Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBL-WESN
- SKU:
- 11124297
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great but the package was open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but the package it came in was banged up and the plastic had been cut open.
I would recommend this to a friendLCM
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was ok. Seemed sensitive to power fluctuations
I would recommend this to a friendDefective Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive which failed after my first backup operation. I returned it within the return window and got a replacement. The replacement died also after the first backup so I did a warranty claim with WD. The replacement drive I received worked for one day and failed without me even running a backup. DO NOT BUY THESE. THEY ARE DEFECTIVE.
No, I would not recommend this to a friendStopped working 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.
No, I would not recommend this to a friendNot good at all.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk quit working properly after maybe a year. Sometimes the computer recognizes it and it starts up and most of the time it doesn't. I don't have this issue on much older drives.
No, I would not recommend this to a friendFailed after 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 6 months, almost daily usage as a Apple Time Machine backup drive (approx. 90 minutes per backup) ONLY. Disk was spinning but macOS was unable to mount the drive.
No, I would not recommend this to a friendIt can't put data onto a new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I backed up my hard drive nightly and I thought I was covered. When I had to get a new computer I found out there was no way to restore my backups to my new computer.
No, I would not recommend this to a friendDied again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these in 5TB to use for backing up data on my mac desktop. The drive died in 2 weeks. I then purchased this 4TB drive after getting a refund for the first. This one died in one month. I kept this sitting on my desk and never moved it. I have been very gentle with it. The return window is over, so I need to try and get a replacement or refund from the manufacturer. I have had several other fulll size WD external drives dies on me in the past, but they usually lasted about 3-4 years. I cannot trust Western Digital with any of my important files.
No, I would not recommend this to a friendNot user friendly for iMac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No user friendly for the iMac. I returned this and order another brand that worked greatS
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it, it is SLOW Sorry I bought it. Buy a different brand
No, I would not recommend this to a friendDon't buy for MacBook
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect to MacBook. Hoped it would be easier
No, I would not recommend this to a friend- Cons mentioned:Usb
External drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for Xbox x game system. Best Buy rep recommended this to me. Not a good buy.
No, I would not recommend this to a friend nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.says it works with ps5 but it doesn't - will only store old ps4 games
No, I would not recommend this to a friendBummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a month, then suddenly stopped. It whirs, but never connects.
No, I would not recommend this to a frienddissatisfaction with technical support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the drive is fine, but your customer service is "0" unless you pay extra for support. I will not buy from your store again.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello MehrdadG, We are truly sorry for the poor service you received. We understand how frustrating this must have been, and we assure you that we taking steps to ensure this doesn't happen again. You may always get in touch with us by email. call, and chat at (https://www.westerndigital.com/company/contact-us). We will be happy to assist to you.
DOA clicking faulty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These WD drives were DOA Brand new and clicking.. ignorant people who don’t know much about computers or who use a drive to move stuff onto it then put it away wouldn’t realize for ages that they had a dud right out of the shop Returned them
No, I would not recommend this to a friendUse Seagate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this thing. I seldom use the word. I read the review and understood some of the issues were possibly user issues. I purchased, plugged it in and it did not work. My computer recognized it but it would not show up in the folders. It was the correct plug, plugged in right. I could not add anything to it. Something like this should be easy to use, It always been (my Seagate products at least). I went with that brand.
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk drive, waiting for replacement from WD. The thing sloweD to a snail pace and makes strange noises.
No, I would not recommend this to a friendStopped working after 5 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 5 weeks. The computer has stopped recognizing it. It runs for a second then beeps a few times and shuts off.
No, I would not recommend this to a friendCheap garbage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Less than a month in and it stopped working. Starting taking forever to load items and was impossible to transfer things on and off of it.
No, I would not recommend this to a friend