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$153.99
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Comp. Value: $166.49

Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,793 of 1,793 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and just what I needed! And service install was excellent.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Can't go wrong with WD

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives are always my go-to harddrives. This one can be used as any ordinary external HDD, but this one is geared more for being used as a backup drive, which is works well for. When you plug in the drive, it has executables for Mac and Windows to install "WD Discovery". This is what allows you to enable the encryption, and backup from your cloud services. You can also install the other WD utility apps. They all seem to work well, and is a great way to keep your data safe. You should always save your most important data in multiple locations, including "onsite" and "offisite". This drive will help you accomplish that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Storage Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for storage of pictures and large documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    great

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. took me a bit to figure out the cloud service, but once I got signed it everything was easy! I use this to back up files for my job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, allows me to identify which external hard drive is which.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works vewell as external storage for Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as external storage for Xbox Series X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to be a bit slow when starting up but functions well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Just what I wanted Bruce installed . And I received excellent service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was cool but slow and outdated good for small stuff

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      For any queries, We request you kindly write us at (https://support-en.wd.com/app/askweb) and, we'd be more than happy to help. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable Passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hard drive but not what we needed for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought WD passport of this model in 2020. I just used two times for pictures storage. Recently I found it was not recognized by computer. Checked with BestBuy, the BestBuy young girl was really nice and tried her best to solve the problem. But finally failed to get it recovered. She asked me to contact manufacture as BestBuy is only a seller and isn't responsible for any product problem. I lost all my files in my Passport, really a disaster for my job and my family!!! Never recommend this product!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was a gift. Haven't heard any complaints!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows-only compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately exchanged it at my local Best Buy for the model that is compatible with MacOS. It was not clear from the online information that this item is for Windows.

    I would recommend this to a friend