Customer Ratings & Reviews

Perfect for an external hard drive especially when there’s tons of space and you can free up your laptop of photos and videos you want no one to ever see her great for work but let me tell you video lockdown is amazing with this device

My son needed more space for games. This worked right out of the box without any issue.

Needed to back up thousands of photos and this was a good choice and price.

Not my favorite external drive, but it works well and is still super portable.

Quite and fast external drive. Totally satisfied so far!

It is reliable and I'm happy I purchased it. It was a good choice.

I bought it to back up my Mac computer. Just plug it in and it’s ready to use.

As far as I can tell Best Buy does not sell hard drives formatted originally for Macs. This one comes with software that supposedly makes it compatible but the format does not allow use with Time Machine for backups - the software solution is not satisfactory. I reformatted it for the Mac and it mostly works but often drops off recognition and does not get backed up or the system does not see it and I have to restart the computer to make it visible again. Very annoying. After this I bought two large Mac-native-formatted drives (from another company) and both of those work great. Will never again buy a hard drive that is not formatted specifically for Mac right out of the box. This one is nice and small and probably would be great for a PC but its performance with the Mac OS leaves much to be desired. Best Buy should stock drives specifically formatted for Macs since they sell the computers.

Works perfectly with PS4. Was easy to format. Recommend if you need to increase your memory

Good drive to have for backing up my video projects. I still prefer editing on a smaller SSD, but this drive is quick enough to edit off of if needed. Transfer speeds aren’t great compared to SSD, but that is my only gripe.

Huge hard drive I love it!!! I should have gotten this one in the first place!!!

I purchased the 5TB passport first and did an in store curbside pickup. I then brought it home and it was defective. I called the store and they did not have anymore 5TB but they did have the 4TB. I returned to the store to replace the 5TB with the 4TB. My refund was just over $1.00. SERIOUSLY???? The 5TB apparently was on sale and the 4TB was not. I made multiple trips, ended up with a lesser product and only got a $1 and change reimbursement? The 4TB software is not even working well as it is outdated and slows down my PC tremendously. I had to uninstall the software.

I BEEN USING WD SINCE MIDDLE SCHOOL WHICH IS VERY Convenient FOR ALLL FILE TRANSFERS.BEST BUY ALSO HAS THE GREAT DEAL IN TECH STUFF WHICH IS SUPER GOOD.

A mist have for backing up those thousand of photos on your family's phone's just make a folder with there name then a sub folder with the date and dump a copy or the whole library to save them fro latter or free up space

Seems to be the right tool for backing up my desktop and remote memory. I have not done the initial back up yet, as it is likely to take a while. Could probably do it as a background task, but would rather not. It would be helpful if the unit came with actual user manual.

I bought as back-up memory for a PS4. It was easy to set-up & use. No Complaints.

It was good and like the 4TB I will like to buy another one

This is the second one I have purchased. I use it exclusively for my recording studio files. It does a nice job at quickly backing up and also accessing recording files on the fly.

Bought this during Covid-19 and my Best Buy store in Tulsa made it easy to do. My wifes computer had been operating different lately and was concerned that it may crash. Wanted to be sure all her data was backed up and ready to load on a new computer if necessary.

very easy to use; lots of space; addressed my needs