Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBL-WESN
- |
- SKU:
- 11232778
Customer reviews
Rating 4.7 out of 5 stars with 1793 reviews
(1,793 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Storage
Rated 4 out of 5 stars
Good storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good storage and at a great price, has decent transfer speed.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 5 out of 5 stars
A good way to keep old documents.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had all of my documents on my old computer loaded onto this external drive as there are many I don’t need anymore. It would be too time consuming to delete on my old computer and my old computer was not working properly.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Basic USB HD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a USB. Works fine like the others I've bought.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
I would recommend this to a friend - Cons mentioned:Usb
Rated 1 out of 5 stars
Failed to import files from OneDrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On first use the device stopped importing files from OneDrive before completion. Then messaged No USB. Impossible to start up where device left off, so import begins all over resulting in duplicate files. On next try device turned off and gave Java script problem message. WD Tech Support was no help. Agent did not know device could import from OneDrive. Kept asking what software I was using and did not realize software is on the device. Suggested solution was to manually copy files from OneDrive, paste to MyPassport, then delete duplicates. This would take significant time, and what’s the point of having the device if it can’t import and files have to be copied and pasted. Returned to BestBuy.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
External USB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I would definitely recommend it....
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy backup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Able to load/backup files from my ancient PC (from 2014) safely
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Reliability
Rated 4 out of 5 stars
Reliable HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is reliable if not the best for external drives.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Reliability
Rated 4 out of 5 stars
Good durable drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for price paid. Like WD drives as they are durable.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
A Solid External Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what you expect and haven't and any issue thus far.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
I would recommend this to a friend - Pros mentioned:Storage
Rated 3 out of 5 stars
Slow, unreliable, but a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap yet unreliable. Good for temporary storage, but if you're storing files for the long term, these are very easy to fail.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy, straight forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, straight forward. Never have too many backup
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Much needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade X-box hard drive more than helps
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 5 out of 5 stars
Amazing HDD for the price, great performance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speeds, good looks, and a slim form factor all under $100 - what else do you need? I hooked this up to my Xbox One S, formatted it, and it was good to go. 1 Month in and it's working just fine.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Red Storage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, powerful and fun color. I had to move a lot of storage into this thing and was fast and responsive. I give 4 out of 5 stars only because the design is a little outdated.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
I would recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed, has all the space as promised
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 5 out of 5 stars
WD 4TB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Time will tell. I am hoping it just works. I have not found a drive yet that will backup my data fast.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friendRated 5 out of 5 stars
Quick and safe.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Very quickly backed up my photos safely and quickly. I intend to purchase others as Christmas presents.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Checks the boxes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is there to say? It is portable, yes. You can save things on it, yes. It is black, yes. Every box is ticked. Nothing special or outstanding about it.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 2 out of 5 stars
Failed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had it two years and it failed. It's never been dropped, so i'm not sure what the issue is, but all of a sudden.It can't be recognized by any computer.So all my photos are gone unless I pay big money for recovery service.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi SusanW, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this was most definitely a great purchase for me.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend












