Customer Ratings & Reviews

Everyhthing is allright except for its connection cord or power cord. It gets loose very easily. While you are transfering data with avery small touch or move, it is disconnected. This is frustrating.

First time utilizing this product and extremely satisfied with the product and geek squad service

Great Deal. Bought for PS5 and it recognized it right away and configured no problem.

This is great HD. The major problem is the backup software, I could not set it up even after reviewing several sources online about it. so I gave up and I am using the windows 10 backup setting for it.

Noticed that my hard drive was acting strange it's 3yrs old. Plugged in this drive configured for my data backup ran and caught ALL of my updated Right up to the laptop dying. THANK YOU!

Great value for money. The color is distinctive to keep it seperated from my other hard drives.

best gadget to save all your information and memorys of your life!!

the HD I bought had problem. however, their customer support is very good. That's why I give 5 stars.

Love these hard drives. I have multiple now and use them for all sorts of files like music, video, documents, ps4.

Its my first time trying WD and everything has been very smooth until now. Exited to see how it performs in the long term as its pretty cost effective.

This is exactly what I was looking for and Best Buy has it in stock and for the most competitive price! Always glad to shop here because I know they care about their customers.

Desperately needed for back-up, it took several weeks to get the hard drive recognized by the PC and regularly working.

I always default to WD Passports over the years and have never had an issue. They do go on sale though regularly, so just make sure you don’t overpay.

We purchased a new computer and monitor. The employees were extremely helpful and knowledgeable. I would definitely recommend them to others.

drive good! nice black coating prevents glare from blinding me, beautiful lines cut down on wind resistance.. big, tasty sadd

Very average performance over USB3. This slowed the host Mac down so much as a secondary drive it was relegated to a TimeMachine (backup) disk. Good for storage, not for performance

Within 24 hours, this hard drive completely stopped working. I was finally able to go deep into my computer's settings and clear out this hard drive; however, doing so erased all of the native software on the hard drive. So now, I essentially have a 4TB hard drive that is literally no different than any other hard drive except I don't trust this one in particular anymore; I'll likely not store sensitive or important files on it. I wish I would have known I could have returned it to Best Buy, because I would have. Lesson learned on my part.

I am only giving this one star, because the system will not allow me to give it negative start. I recently got this drive(Less than a month ago), against my better judgment because I have not had good luck with Western Digital products in the past. The price was good, and I thought I would give it another shot. Well I plugged it into my computer tonight, to find some files, and it won’t register. Now I am not happy, but the computer I was on is older and maybe it was that computer, so I plugged it into my newer computer I use for editing photos and same result. I will be returning it to the store, but I know they won’t be able to get my files back, and WD is absolutely no help recovering files. It is my fault for trusting WD again. Guess lesson learned and I will never purchase anything WD again.

Super-fast USB 3.0 External HDD, low noise and no heat or warmness even for big file transfers.

It's nice to have such a large hard drive that is powered by the USB port instead of having to plug in a separate power adapter into a wall outlet for power.