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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,305 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install on my Win 10 pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and back up my 1.5 terabytes of data. Every thing woked the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    These drives are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small, powered by the USB port still testing the WD secure software but looks to be pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the software included for easy backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for additional storage of arlo2. Unfortunately Arlo doesn't mention hd only allow maximum of 2 TB since they use only fat32 design. Thought I might use with Terk Digital Tuner to dvr save tv programs but unit draws too much power through tuner and unable to use. Just using as additional backup for pc with the Seagate 2TB and 8TB. Now have 4TB which may also use to save other files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this product, I can for so much more on this than other size memory units!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup Device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backup my Mac with this unit. It is invaluable for increasing my storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great with PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add more storage into my PS4 and it works great! Definitely recommend if you need one!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent portable hard drive!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD fit the bill and has been an excellent and reliable drive for backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great drive for backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for backing up my photos and videos and it works great. It would have been nice if WD included a USB-C cable or USB-C version of the drive. Currently, I have to use a dongle with my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Drive for backup use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as a backup and file history drive. Drive has plenty of space, and has been working fine. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive so I could use it as external storage for my Playstation 4. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working well for me with no issues. Big amount of space with a very portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Big Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about HHD. It does what is made for. Works good with windows 10. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended, and it saves so many Xbox games. I have over 50 saved and still have to of space left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable External Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Portable External Hard Drive! Love the blue color as well! Lightweight and compact for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a dead Time Machine. Like the capacity, and the lack of power supply.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for music backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for to backup all my music. It has all the room I need to store all my music .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good for an external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer rate is good once you get past the very beginning of the disk. Latency seems high as my one software program that constantly does a very large number of writes to disk doesn't work with it because it can't keep up. I think it's due to the use of USB3 instead of eSATA but USB3 most PCs have and probably higher Max transfer rate while eSATA less common. This software should probably be used with an internal drive with a different connector type. Would be nice if the company wrote the included software to work for Linux. My review might be a little harsh 4/5 since the drive does what it claims from what I can tell. However, I'll use the slower drive speed at the beginning of the disk as an excuse. Would be nice to review this drive in a year as reliability is my main concern.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    No more deleting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Xbox one X and ps4 pro!! No more deleting and reinstalling games. Bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 3.0 USB portable hard drive. Extremely fast and efficient. Has a 3.6 Gb available after formatting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good, I like it. but the transfer speed not that high.

    I would recommend this to a friend