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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,305 reviews
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice design and very compact. It was perfect for my wife to save all her pictures on here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this for work because my other one died. Works great and great storage size for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product would definitely recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product would definitely recommend to others who have purchased the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It has worked great for me and the software is easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been a consistent company for externals. ive never had an issue with their hard drives and do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out perfectly because I was purchasing a new computer and needed to transfer all my data over to a new drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and got a great deal on it! Love this brand! Never had any issues and I own 4 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome storage device. Transfers data quickly & efficiently. I highy recommend this for storing large files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE PHYSICAL SIZE VS MEM SIZE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Great variety; Great buy! I just love this product. Physical size and memory size is ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport external 4TB HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of these which seem to be doing rather well for me. I like them and continue to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only trust WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with any of my WD hard drives. I had a Seagate crash on me once. I lost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT FOR XBOX ONE S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT IT FOR MORE SPACE IN MY XBOX AND RUNS GREAT. I LIKE THE WHITE COLOR AND IT IS NOT HUGE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about every hard drive I have bought in my lifetime was WD and this one was just as good as every other one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Straightforward to Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my smaller WD Passport. Haven't had any problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great external hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need an external hard drive, Best Buy is the place to go! Great selection and great prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Partner for My Raspberry Pi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Raspberry Pi with Kodi installed on it; this lets me take my media library everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great. Games transferred easily and has been working very well for quite awhile now with the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, I liked it. Works good, great picture and easy functions . Love it. Would not work without it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice external hard drive but if used with Mac you need to format it other than that works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much smaller than I anticipated. Using it for extra storage in Xbox One S and it's working great.

    I would recommend this to a friend