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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,305 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is it takes a few seconds on a Mac to recognize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for my needs. super great and awesome for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still kicking! highly recommended brand and type of HD!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven't used it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is part of a hard drive crash recovery attempt....haven't actually used new hard drive yet. it is nice and small and charges via connection to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and no problems since my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using WD for a while. Really like the new design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good external hard drive. It works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand of extrenals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a very popular brand...for a very good reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 4TB External USB 3.0 Portable Hard Dr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 4TB External USB 3.0 Portable Hard Drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is super fast great for transferring multiple files

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying several smaller drives, we bought the best combination of storage size and value for the money. Does the job. Shouldn't need another drive for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to purchase this product again. I am loving it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working very good. i wish it had a protective case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device. Worked seamless and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value! Plug and play e-z install! Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lot of storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing a new one of exact make and model, I was reminded of my warranty and was able to exchange my 2 year old hard drive for a replica at no charge to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really dont know what to say about this but its nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the answer for our problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it's suppose to for my gaming grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it's a hard drive and it does hard drive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Can last a few years without problems

    I would recommend this to a friend