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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must by for PS4 owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this hard drive, you will never need to worry about not having enough space. This is solve so many problems that game run into when they decide to install their games on their consoles

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our digital movie downloads. Love that we can take it anywhere we want to go. Price was great too for the storage amount provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, Unique look among sea of black boxes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB 3.0 speeds are quick for file transfers. Have a unique looking case so I know which one to pick up. Came with a blue USB micro 3.0 cable to match the case.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Bought for My son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer and an artist he is on his computer and or games allot he bought this and he said it was a very good product worked well for what he needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for a backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive so that I could do a complete backup of my PC. It has so far worked wonderfully and I have not noticed anything out of the ordinary with its function in this regard.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very convenient!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to store extra files! However, a lot more common to store on the Cloud or backing up in iTunes these data.. still a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great portable hard drive a must own for xbox one x

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to expand my PS4 memory, because 500GB fills up fast. For the price, this is a solid drive that gives me enough space to not have to worry for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great for game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to store games and apps for XBOX One X system. Works great and stores hundreds of games and apps. The XBOX internal drive is empty and speed is not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have bought these external hard drives. This one is huge - I saved over 15,000 photos and still have memory. I suggest saving them before there are that many though.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great storage device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a storage device for my documents. WD is a great brand, used it before, and have not had a bad thing happen to me with these devices yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for backing up all the scanned documents that we took when we went paperless. We scanned the docs on a Mac and then accessed them back at the office via PC's.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the WD drive for under a $100 and it has been worth it for its price compared to other sites. I haven't run into any problems yet and the transfer speed is decent enough.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know a lot about these things but my husband DJs so he has several of these loaded with music. These make it so much easier than carrying CDs around.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my XBox One, for all the games we have and I still have room on it. This is a must for all video game players that need the extra room for the full games you have.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    A good value portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new WD My Passport is a pretty good drive. It's reasonably fast (USB 3.0) and lightweight. It included software for both Mac and Windows. My only issue (admittedly, a small one) is that we now have another form factor for the drive which means having to buy a different case for it as it really doesn't fit any previous WD cases.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and USB 3.0. Nice drive, I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hard drive for my digital library

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to hold my digital movie library. It’s great because it doesn’t require an ac adapter and runs off the USB power from my laptop making it extremely portable and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB PORTABLE drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4 TB portable drive to carry around when traveling and making blogging videos. Very happy with it so far. Average speed is 100 mb/s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a compact external drive to carry photos. I downloaded over 2 thousand photos and can take them everywhere with me. It was fast, simple to use, and portable. Great product!

    I would recommend this to a friend