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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,305 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fantastic drive, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many of these drives and they work fantastic. Quick and easy to set up, just plug in and go. Very reliable and have used them for years. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent option for Xbox storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive for extra storage for x box one and it’s served it’s purpose !! I no longer have to delete games In order to install new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our reliable backup for all of our sensitive info we don't want to leave on our main desktops. Great speed, great capacity and perfect for our needs!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    enough space for all cameras at recent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drives performed flawlessly and had ample space to record all of the video and audio feeds as well as the mixes that went out live to the networks

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great size!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it is compatible with pc and Mac, however be careful because on Mac it is read only. Maybe there is a way to edit it on Mac as well but I have not found out how. This may be on the specs but I did not pay a lot it attention when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Addition for Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my extended hard drive considering how much more space my Xbox One X required and my extensive library. Worth it, especially at black Friday prices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to add extra storage to my PS4 and it worked like a charm, basically plug and play (except for clicking the one button to configure on the PS4)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two 4tb WD drives. This one is considerably less expensive than the other. There does't appear to be much difference. I was given two of these as a substitute for the more expensive version that was on sale but out of stock. One worked fine, the other failed when formatting. I replaced for two of the more expensive ones and had the same problem. One worked the other failed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick this up for my Xbox one I am so glad yes my Xbox has a 1 TB hard drive in it but I have a Lot of digital games,and also it matches the OG Xbox one

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works great, I had issues with the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive itself works great. I had issues with the included software. I tried to use the password protect software, but it just wouldn't work. I went to WD and downloaded there posted version for this drive, but I still couldn't get it to work. Finally I reinstalled my older version from another passport and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Passport is simply a great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital drives are simply the best in the industry. You can save a few dollars with other brands but you will lose out on durability and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Passport is simply a great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital drives are simply the best in the industry. You can save a few dollars with other brands but you will lose out on durability and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient potable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this drive for awhile now and it's still going strong. It's fast and only requires a data connection. I love that it doesn't require a separate power cord/brick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless External Hard Drive in Color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is not only visually appealing on the outside but runs seamlessly on the inside, to provide a user-friendly data and file save experience.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Bought these for My daughter and mines Xboxs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for My daughter and mines Xboxs (One X and One S) Works great on both. Havnt had an issue in the year that we have had them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable USB 3 storage.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great drive to take offsite encrypted (from my software) backup jobs. Easy to connect, transport, and store. Thanks WDC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome USB external drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, drivers install immediately and security software included is easy to use. Definitely worth the money, considering the size of this external USB drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an expansion for my original Xbox One & it has worked perfectly! Tons of storage now for new games & expansions. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works for my ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t spend the extra money to get the one that says for ps4 on it. This one works perfectly and it’s $10 cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great HDD for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDD works very good with my Xbox one, I was able to go from 500 GB to 4 TB in just a couple of minutes, 100% recommended

    I would recommend this to a friend