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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,305 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sound Portable Hard Drive!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Western Digital Passports for several years now, and prefer them to several other brands I have tried. The set-up and use are seem simpler for someone like me who is not very tech saavy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this drive! Great storage option you can take it on the go and have your files ready whenever you need em!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice backup storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal backups. Holds more than enough data to never have to worry about loosing anything again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bought for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Xbox one cause we are big gamers and need lots of memory storage. Its gonna take quite a bit of time to fill this up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Back-Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs some back-up. This is a great choice, because of its 4TB size. The price is also reasonable. A good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a straight out of the box easy to use external backup. I am technologically challenged and it was a simple plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for keeping you files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these disks and they have been great for storing all my pictures, movies and music. Great disk to archive all your libraries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect External USB Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect external Drive for college students and for all purpose use by ppl

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Terrific product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love WD products they are a reliable part of my back-up workflow. I own several of their hard drives and have never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Simple. Easy. Hello storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think that the toughest part about hooking this up was actually opening the box up. After you plug it just wait a few minutes and it'll give you the option to format it. After you format it you're done and you have so.much more room now to hold whatever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install but sometimes this software isn’t very user-friendly and you have to restart the whole thing to make it work again

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Movie Server 1080p

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using this with a Raspberry Pi 3, for my plex server and it is still running strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with a Playstation 4. I just had to reformat it in order to use it, but have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent external hard drive!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive! I purchased this to back up my video files and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 5 WD portable drives over the years, and they continue to get better and bullet proof. Now up to 4Gb for 3 of them

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Added simple hard drive to my desktop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a new desktop. Wanted an additional drive. Just for data not speed. This one answered that need. Plug and play!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    4TB of backup with fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a great price. Western Digital makes great drives. Excellent product. As always, have 2-3 backups to avoid data loss

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect external device for all your storage needs. A must get easy to use and very portable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used as a storage solution for my PS4 Pro. Easy to set up and can download games to the external and play seamlessly from there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mobile Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel frequently for my job and needed something to store data on. I bought the orange one to help me identify it. So far it works great.

    I would recommend this to a friend