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Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my Xbox One and works perfect! Now I can download as many games as I want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to back up music and photos. My only problem was attaching to the router,. First drive was corrupted, second drive works fine. Still had a hard time getting it networked, but sometimes I miss little details. I highly recommend the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cute, easy to use, and reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me frees up some spaces from my phone. I can stored 4K videos, pictures, and documents. I really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More bulky than the portable samsung HDs, but the price was unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, they work well together with the ps4, would recommend for space needed on ps4 pro

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD - My Passport 4TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 4TB External USB 3.0 Portable Hard Drive is a convenient size and excellent way to store important files

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    External storage for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my PS4. Very small which is nice but has a constant flashing light which isn't great but manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation/connection and smooth running software, easy to set up. Would buy this one again when needed

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No failures good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space for what it is used for no issues with failures

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best for safe storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and used it for my daily work purposes and home storage stuff. I loved it, it’s fast and very realiable

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Always Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many of these drives and have never had an issues, I always recommend WD for any mechanical drives

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD HDD for many, many years and have not had any issues with them. It's nice to get it on sale!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freed up my xbox one internal drive and and now it run so much smoother. way more than enough space to save games and apps

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best small external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on the latest 4T hard drive. I use it for my music data base. Fast response time, plus it is rugged.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. It fit all of the games we needed this device to store. Very satisfied. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great items for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am architecture so that I use the external usb for my jobs alot. i have found this item and use that alot. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect with MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store GoPro videos of family vacation quick format and works perfectly with my MacBook Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a wedding photographer and I use this hard drive to work off of instead of working directly off my computer. I've had this for 5 months now and the only issue I've run into is that occasionally if it get unplugged or my computer goes to sleep while it's in use it was get ejected it takes a very long time to mount the next time I plug it in. (Probably about 30 minutes even going to the disk utility and telling it to mount) I work on a mac so it's considered a "forced eject" so I'm not sure if this issue would happen on a windows computer, but I don't remember having this problem with other harddrives in the past so I'm unsure. Other than that, so far it gets the job done and seems to be pretty hardy since I carry it around a lot in a case.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    A backup device that worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went through about 4 different back up devices and three of them either failed to work properly or failed within a short period of time. I recently purchased the My Passport 4 TB Portable Hard Drive and it has worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB of Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Granted it looks like a piece of cheese rather than gold. Still, amazing storage for PS4/Xbox/PC.

    I would recommend this to a friend