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Customer reviews

Rating 4.7 out of 5 stars with 1803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the My Passport 6TB External USB 3.0 Portable Hard Drive's storage capacity. Reviewers confirm that the device reliably holds the advertised 6TB of data. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,803 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast and smooth, easy to hook up and start using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great photo saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel and take a lot of pictures. This drive makes it easy to download my shots from my camera to the drive and keep taking pictures. Its compact and lightweight size makes it easy to throw in my camera bag or my jean's pockets. A must have for any photographer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for decent price. Was thinking of SSD but decided on this one due to price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, it is easy to use and has lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 4TB External USB 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4TB External Hard Drive is well made and previous EHD acquired over the past five years are still operating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good hard drive and easy to use simple and was able to format for Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Well worth it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect slim size for carrying around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, plug and play, no problems, good price on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Passport USB hard drive and it works perfectly. No need for any complicated set-up. It's pretty much plug and play. No complaints. Backups to this disk have gone well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Go with Western Digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoyed using Western Digital HDD. They're long lasting. And the back up program has saved me from data loss when I had a hard drive failure on my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive with plenty of storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer, so I needed an extra place to be able to store all of my work from over the years. Best Buy has a great variety of options for such needs. This Passport is amazing and I love having it to backup everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to say about external hard drives these days. They are pretty much a commodity. The hard drive works well. It is early on so I can't speak to reliability, but I have had other WD external hard drives that go and go and go... So I am hopeful this one will last a long time, too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4TB that I purchased for my nephew was a great amount of storage and he said that it has been working just fine. He purchase it for him during Christmas to he can store hit games from his new PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have any trouble with any of the WD portable hard drives that I have and I have several! Easy to use and just the right size. Can't go wrong with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tech approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4TB External USB 3.0 portable hard drive was exactly what we were looking for - we are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 4TB EXTERNAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing holds 4tb for my ps5 greatly! I transferred my data to this easily overnight and I haven't run out, I have alot of games so this came in handy and never glitched out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but slightly harder to use on Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memory is good and quick, but it kept asking to get a program called nfts to be able to create new folders. After I downloaded the program, it stopped working altogether so I had to go to the Apple Store and reset the pc to be able to use it. It should no be so complicated

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Produce, Worth Every Cent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive yet so convenient and lights It's fast, efficient, attractive, and basically will solve any problems you're having (related to external hard drives at least). I use it for time machines and other large documents. Glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plex likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia thing works exactly as it should. Fast, reliable, and plenty of space. I moved my media library for Plex off of two internal hard drives and onto here and it all runs great. No speed issues or buffering at all. Perfect way to clear up space in my case.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having an HD that I can fit all my files on. Hope it lasts a long time! I've heard that external HDs last about five years? So it was important to get a backup going! So far so good!

    I would recommend this to a friend