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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue.
  • The text on the image reads: "2.95" D 4.22" Slim design Fits in the palm of your hand".
  • Backup Software Included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required.
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible.
  • WD 3-year limited warranty for peace of mind.
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue

Model:
WDBPKJ0040BBL-WESN
SKU:
6356888
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Customer reviews

Rating 4.7 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the product's ample storage and capacity, along with its reliability and ease of use. Its compact size and good value for money are also frequently praised. However, some users have experienced issues with USB recognition and have expressed dissatisfaction with the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,805 reviews

  • A Must Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is A Must Have…. You Wont Regret It !!!!!!!!!!

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price of hard drive at bestbuy,no one could beat the service

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this item, i bought it in a good price.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Western Digital Portable MY PASSPORT Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well now but had trouble installing. Needed tech help. Advertised as plug and play.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • It's OK.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reformatted with Exfat and didn't work on a mac. Then, disk repair utility, managed to fix it but it took several attempts. Now seems to work, but I'm not gonna trust it and have secondary backups.

    No, I would not recommend this to a friend

  • Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many Passport external hard drives. I save in the cloud but I like this option as well. I bought this in a bundle but did not need to spend so much in the end when a smaller hard drive would work as well.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Always Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital External Hard Drives are reliable. I own about about 10 of them & I have never one fail. I hope that they stay always reliable.

    I would recommend this to a friend

  • Decent drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hard drive. Software on the drive wouldn't install and I had to install from the manufacturers website.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! East to use! Very happy with it. Recommend it 100%.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Better guidance needed on how to set it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the external hard drive is OK but why didn't WD provide clear instructions on how to set it up with Windows 10? If it is set up to do the backup in the middle of the night the problem is that my computer goes to "sleep" after 30 minutes of inactivity but of course I don't want the back-up to take place while I'm in the middle of working with with my computer.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Easy, straight forward.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too many backup. Come in two colors.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Worth the buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong perfect for gaming and affordable !!

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • External storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked better than the previous one I bought for my son. So far, so good

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Great for backing up my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .....,....,.........,.............................

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • it's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my wife,,,it's good...I have seagate but Best Buy didn't..I think they do same thing

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best investments I made for working at home.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why should I have to add a comment to move on sjdfsjf;alsjfd;lasjf;ajfd

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • easy plug and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one received was defective, but the tech support confirmed it defective and replaced

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Know you stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to be a geek to get it to work on my computer.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my photos...perfect for the job!

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
Page 83, Showing 1,641-1,660 of 1,805 reviews
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