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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,305 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product read up on it but overall great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great storage to support our Xbox one games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 external hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as an external hard drive on my PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    For XB1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes for a great external drive for the XB1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable for the right price. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Passport 4gb External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive at an excellent price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product help save my data for backup purposes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of storage...what a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 4TB does not come with a basic setup disk. Everything you need has to be loaded on WD's website which is a pain, and then you have to figure out what things you need/want on it. I got through it just think WD should make it basic 1 main install with what you "need" and then let the user customize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected for replacing failed Seagate drv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the package and plugged into my desktop with the included USB 3 cable into a USB 3 port on my USB 3 hub. The drive powers off the port and I was able to start transferring files to it. I can't think of how they could make it any simpler. My transfer speeds were around 50MB/s which was good enough for my task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I always Prefered WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very compact and easy to use for all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research for an external HD for my PS4. Got to this one- was priced nicely compared to others. Works perfectly for PS4

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good solid portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this drive for about a month and it has worked flawlessly. It's the only brand that our Best Buy carried and needed it in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use / Amazing transfer speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this purchase. The drive is loaded with backup and security apps. I can't speak to those because I've ignored them so far in favor of simple file backups, which are straightforward as can be. The transfer speed is much faster than any other backup drive I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This starts a backup almost as soon as you plug it in! Easy to use backup program. The only thing I don't like is how many times you have to click to see your files - other than that it works great. I bought a Seagate a couple of years ago and was always have trouble with the software. Not the case so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd. Having trouble and the disc isn't backing up. I bought a new one thinking that the old one was damaged. Still not cleared. Hoping to talk to someone soon at WD.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great storage for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size and fast storage. Works great as a backup device for my laptop. Very mobile and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra storage on my PS4. Works well and hasn’t given me a single issue. I would recommend it if you’re going for hard disk drive and not a newer, faster SSD. All WD products I’ve purchased have been good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good BAck Up HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD is easy to use and seems to work fine. I do not use the WD software, so can not offer any evaluation for the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and priced right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 - 1TB drives were starting to fail so I replaced them with this unit. No external power needed. Just plugged it into an available usb port and Windows 10 picked it up right away and assigned it a drive letter. Started transferring the data over with no issues encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far No glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had no problems. Entering my data has been easy. It’s a matter of time to find out if this product will last. This passport is a replacement for my passport for Mac which failed after two years containing a lot of important data. Hopefully this one will last longer.

    I would recommend this to a friend