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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,305 reviews
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Gifted to my husband as a backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a back up drive however the software that came with it was not useful. Now he does a manual backup of new files every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what I supposed to do.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say in reviewing an external hard drive. There is only a really cool point about this hd. It has small plastic feet under the body which helps keeping the drive slightly elevated from the desk and keeping the drive secure in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great. It has lots of space and is easy to use. I didn't give it five stars because it appears somewhat slow to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a problem with a Desktop hard drive and my online backup didnt work as well as I thought, I leave this plugged in and set to auto backup my desktop PC. The fact that it can also travel with me as portable storage is a bonus. Well worth the money in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Formatted for a Mac with exFat with very small allocation unit sizes this works perfect and acts as a good storage go-between PC/Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    more storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition for any game console for extra storage. just format and plug it in and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to figure out but easy to use once I got going Still more difficult to figure out the free cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I needed it to do plenty of space for all our catalog games as well as room for new ones to be added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this drive to backup my Western Digital 4TB network attached storage. I connected it to the USB 3 port on the NAS and the drive came right up. I used the built-in backup utility in the NAS to create an image backup on this drive. Everything worked seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, quiet & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As technology improves, we look forward to products that we've long been anticipating. In my case, I was looking forward to an inexpensive, quick multi-terabyte, portable hard drive & boom, here it is. Orange color is cool too. You won't regret this purchase if you need quick massive backup.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for about a month now. No problem so far. It works quite well, and generates no noise. Just not a good design.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD 4tb hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic hard drive, really fast! Great for photos and documents. I have used this brand for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Western Digital hard drives for the past couple of decades, and I have had no issues with them. I do try and replace hard drives at least every 5 years and keep multiple backups (hard drives) in case one of them crashes (but it's never happened).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a backup drive.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this for primary storage (although I could; it seems fast enough). Instead, I synchronize files from my desktop, and place the drive in a fireproof safe for backup. I also have a smaller SSD USB drive to backup files I use more frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Fast writing speeds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in time! Love having a 4TB backup. The writing speeds are usually around 100+mbps. It’s great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet; fast; unmounts on its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this is a quiet and fast drive. I use it to back up data on my iMac (currently running macOS Mojave). However, if I leave it connected for a day or so, it will un-gracefully unmount itself (this may be a driver issue or related to the WD app). Repeated instances of this can corrupt the directory. Thus, I have to remember to unmount it after I back up or restore data. Knowing that (and the workaround), I find the drive a decent value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    4TB external storage medium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage device that provides the size for just about any application space. A small box giving the space you need!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for extra storage for my PC always a good brand and never had any problems with this types of drives

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works fine so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add additional storage to Nvidia Shield Plex Server to store/record media to. Has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable for big storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about buying anything over 2TB due to many fails from heavy usage and access. Let me tell you this thing takes a licking and keeps ticking. I have used this to back up an entire lab full of machines and even wiped and started over to test durability!! Gets my thumbs up.

    I would recommend this to a friend