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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,305 reviews
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Well.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Passports before with no issue, so after trying to unsuccessfully trying to set up a backup I called Western Digital. They finally said that sometimes the software can't recognize the unit. They offered an exchange. Best Buy won't do it because it was past their stingy 15 days. So I will mail it to WD for the exchange and try again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this used USB C with a faster interface than standard SATA3. But it works as advertised except for the automatic backup software. It fails every time I try to set it up. So it's been deleted in favor of a little bit more space (not much). I'm weekly transferring files to back up photos. I wish it didn't have the glossy finish which scratches a little easy putting this in my backpack for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    working very well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, compact to fit on desk well, has light to let you know it works

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Works so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my replacement of WD - My Passport external HD. My first one was 2TB, but it only worked for 2 years before it failed completely. I lost all backup data, because I could not access the HD or even open it. I used it as a time machine to backup data. The new one is a similar model but 4TB. So far, it works well and hope it will keep working!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid device no hiccups yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the performance and works great with Mac OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space for a small package. While shooting raw photos I need as much storage on the go as possible and this drive does everything I need it to. From 4K video to raw files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Compatable and worth price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like WD My Passport very much and this one exceeded my expectations as always ...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive came in super handy with my xbox and laptop well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Worth buying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great compatibility with all the operating systems. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great b/u drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is powered thru the usb cable. No messy power cords. The password protect is a neat feature that is easy to use. Just don’t forget your password or you will need to reformat the drive losing all your data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice external HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfer and lightweight for portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive (that also looks kind of cool)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, other than that it's a quick device, and the available software/utilities are actually fairly useful. There were slightly better deals for other hard drives, but I didn't mind paying a little extra for this one in yellow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace older 1 GB back up drives and this unit gives me that at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons xbox for more storage...easy to set up and very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what its designed to do which is back up and store files. Comes right on when you plug it in and is quiet while running. No need for power cable since it runs off of your computer power. And I got it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable USB I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well constructed device and it lives up to the western digital quality. I have loaded 2TB onto the drive with no issues and it does not heatup like some of my portables have in the past Thanks WD for making solid products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, working great ... doing its job. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, I use those hard drives now for a while as back up and making images of all of my three computers/laptops. Speed improved compared to previous models. A must buy for anyone who needs external hard drive space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrCanon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the WD products work very well. The WD drives do what they are suppose to do, to save photo pictures regardless if they are RAW or high resolution, you name it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fast write speeds. Good form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy size and excellent read / write speeds. Attractive gb/price ratio too.

    I would recommend this to a friend