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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,305 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using another brand of drive and got a write error. I immediately purchased this large capacity WD drive to copy all of the files too. WD is absolutely my go-to drive for all storage needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Plenty of memory to back up my files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up all the loose thumb drives and memory cards I have sitting around. I am now going to back up all my hard drives with it. It is fast, portable and was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Excellent price. Great size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Amazing price, great size. Can't complain. Speed isn't the best, but I got this for the capacity, not the speed. Just know what you're getting before you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Holds all of my GBs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started shooting a lot of videos of my works in progress. So far this thing has provided me with a sturdy, compact place to tuck all of the data away without cluttering up my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable hard drive. Connected to my external USB hub and I was ready to go in a few minutes. The 4 TB capacity is great, and can't beat the fantastic price I got it for. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to store music and karaoke files on. It works great and is very fast with USB 3.0. It also works very well with USB 2.0. Great price and a great drive!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I bought it for personal use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to store files and small enough to put it anywhere safe. It's also plug and play (just plug it the cord and you can immediately use it)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Spacious Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale for $110, the per gigabyte cost is great! This has plenty of room for all of your pictures, movies and music. Small, portable and no need for a power outlet. On the go storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very nice. It has lots of space and compact enough so it doesn't take a lot of room. As far as speed it's not as fast as a solid state hard drive but it is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Fast, Portable, Massive Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB 3.0 allows very quick transfers of large amounts of data. The size of the unit allows me to keep it in my compact computer bag all of the time, and the 4TB capacity will last many years.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Reliable portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4TB capacity is plenty for my storage needs at home and on travel. The unit is robust and has a small footprint. Will definitely invest in more of these in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great drive and large storage 4tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a BU drive for pictures / videos and more and this one was just right. Small in size large in drive storage. The My Passport 4TB External USB 3.0 Portable Hard Drive Is GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for my Xbox One that had run out of space. This hard drive was up and running in just a few minutes. I had one terabyte of games and they transferred with ease. I still have ample space to add more games. My load times are faster since my system is not cluttered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Massive storage capacity for a portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and compact portable hard drive. 4TB is plenty of storage capacity to back up files at home and while on travel. Fraction of the cost compared to Solid State Drives.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    so far it is working great. easy to hook up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very small with 4 TB of storage. I have used this brand before although this is the first external I have bought that contains 4 TB of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent for PS4 use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wholly recommend this drive for size an ease of set up. On sale the price was right. I have been able to load all plus games from last 2 years and 30 full games with plenty of room left.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small and light with lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about this hard drive is that it’s really small and lightweight and holds lots of memory. This is my second time buying WD and it still doesn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to use for extra storage on PS4. Works Great! Had a Toshiba, but it was causing interference with my controller and wireless headset. I’ve had this a few weeks with no hiccups!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Really easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product for the price. This product is easily carried anywhere and stores easy. Have a lot of memory to hold lots of information or pictures. This product is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Now my 12" Retina MacBook is safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive as a replacement for a 4TB Seagate hard drive which no longer responded when plugged in. The step up was straightforward for a Mac OS and works with Time Machine.

    I would recommend this to a friend