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Customer Ratings & Reviews

Your price for this item is $121.99
The comparable value price is $138.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 422 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive that can be partitioned For different needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine was not red. No color choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too many backup. Mine was black.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mac Users Beware!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely NOT a "plug & play" device for Mac users. It involves downloading third party software, and then booting up the Mac in Recovery mode, and eliminating some of Apple's security functions on the Mac, so the third party software can add file extensions to the Mac's files. Not only is this a big pain in the butt, but it makes me uneasy. I've had problems associated with applications adding extensions to my files in the past. This external hard drive may work well for Windows users, I don't know, but I would not recommend it for Mac. I'm going to return it. And then I'll have to figure out how to uninstall the stuff it added to my hard drive...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It died and my data seems gone forever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a little over a year. Exactly as you would expect a removeable HD to do. Then one day while copying a file from the removeable HD back to my laptop, my computer popped up "USB device not recognized". Now I can't access it at all. when I plug it in, the HDD spins up, and the working light comes on, but my computer just says "USB device not recognized". I fear my data is lost, and unlike some removeable HD, you can't replace the USB to SATA controller. I doubt I'll EVER buy another WD external drive again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No feet?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive does not have rubber grippy feet on the bottom. Constantly worried is going to fall on to the floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble backing up my computer. I did a 'mirror' when I initially did the backup, now my computer doesn't recognize this drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow write speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed just kind of a slow copy speed! I returned it because it took 3hrs to copy a 1tb over.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mehh drive despite nice form factor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this one but ultimately due to worse speeds and throttling than their My Book series, this was returned. If you just need a backup, this will do the trick but if you want something you can regularly make use of, then you would be better off with a cheap SSD or more premium full size 3.5" SATA drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap broke easily would recommend using if a DJ

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk quit working properly after maybe a year. Sometimes the computer recognizes it and it starts up and most of the time it doesn't. I don't have this issue on much older drives.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy for MacBook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to MacBook. Hoped it would be easier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for Xbox x game system. Best Buy rep recommended this to me. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work just clicks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred all my photos to this drive and a week later it failed lost a years worth of photos. Bought a 2nd one and that one failed also, No more Western Digital.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Portable Hard Drive Misery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive failed on day 2. I would like to return and get money back or a credit. Please help….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Unit worked for 48 hours, was 50% filled and then died. what a waste of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good source to store pictures, easy to setup and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work - tried everything and Nothing — I’ll be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow....hard to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is slow and very hard to setup. I am disappointed in the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still Isn’t working copied one file and can’t return because it is classified data

    No, I would not recommend this to a friend