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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,305 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed additional storage for the backup of my files. The small size of this product was perfect as it requires minimal space on my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Compact and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit packs a lot of storage into a very small package. It was super easy to setup and a great backup or storage system. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent portable storage option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straight-forward, easy setup, convenient. A better option than Zip drives for larger files, such as video and photo archiving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more storage for my Xbox and this was exactly what I needed. Lots of space and super easy to setup for a great price. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS4, allowing it's memory to expand far beyond that of even the Pro model. It works as if it was built in, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for traveler serious in photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer I used to carry a 1TB HD all the time to immediately backup photos while on the road. I often found myself deleting old photos to make room for new ones. This 4TB drive alleviates that. My only gripe if you could call it that is it's heavier and bulkier than my old HD. Weight even the slightest amount is important to a photographer like me who carries all the gear whose total weight his or her back can sustain on hikes. But I can't deduct a star for that because it's probaly a limitation of physics. So just be aware there's a bit of capacity-vs-size/weight tradeoff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son. Very spacey storage product. Very easy to apply and download app to contol functions. Very recommended son very hsply

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great amount of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much space it has. I find it a little too big and heavy to take it with me as I would loke

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital hard drives are very reliable. Great price for so much memory. I trust storing important documents and family photos with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Perfect companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this yo be paired with my Ps4 for external extended storage and it is by far perfect. Runs game right off of it and you would never know. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 3 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my files after hearing the horror stories about Win 10 update issues. FIrsty off they want you to sign up for the cloud, but you only get 500G for a year then they charge you. Had problems getting it to back up the files on my PC. Seems if it couldn't get to a file it stopped working. It wanted access to my Win cloud, which I don't use, so I let it in. It seemed to do better as afr as the back up went, although it didn't back up a bunch of files, as I couldn't tell by looking at the name what they were, I hope it worked for the files I wanted. Another interesting bug. Even though I told it the same files to back up, every time I redid it the number would climb started at 18G then 30G then 53G, I have no clue what it's looking at.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external. It is small but has a ton of storage. If you need it while on the go like me it works perfect in the WD case you can buy. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD my passwords 4tb external hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD my password 4tb external hard drive Works well for writing and back in the pictures Games and whatever you need to back up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD - My Passport 4TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 4TB External USB 3.0 Portable Hard Drive is the second drive purchased. The drive travels easily with a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is a great find. Cost effective and works perfectly. The price was right for the amount of storage and it performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Space!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is perfect for my ps4 pro. Plug and format. Its that easy. I have over 90+ games on it and still have over 3tb left!!!!! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend the storage of my PS4 and it works great. This is a way better by than the version made for the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works very well as a storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as a storage device. Not needed for backup; just needed storage space for large data files. Very reliable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Extra gaming storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for cheap additional storage for mg gaming system. Works as intended with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small external storage for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my computer was running slower and wanted to store some movies on something that would allow me to watch the movies anywhere. My Mac was the one running slower but I also wanted to watch the movies on my HP. This was the perfect remedy.

    I would recommend this to a friend