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Customer Ratings & Reviews

Your price for this item is $124.99
The previous price was $138.99

Customer reviews

Rating 4.7 out of 5 stars with 1686 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,686 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Small Wonder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, small footprint for so much capacity. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    WD-My Passport 4tb PORTABLE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no troubles with the WD My Passport 4TB USB3 portable and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with the storage on my laptop. So far it has been a life saver. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Avoid Cloud Storage Fees!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great experience with this little My Passport! I use it for file backups--primarily for photos so I dont have to pay cloud storage fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfect and i like that color and more storage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really easy to set up and customer representative was really helpful in picking this item because the one I came in there for was to much for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the controller. Similar to the PlayStation. It works smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for portable storage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and exceptionally durable hard drive. Has a ton of space. I have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uhhhhh, what is there to say about this......it stores......Of course!. It hooks into my computer....Of course! I may never really use it like I thought I did.....of course! Am I glad I have it.....I mean I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Happy Apple Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made my life much more enjoyable. No more worrying about storing important files on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable storage option for you XBOX Series X|S or One. Fast, easy to use, and large. Works wonderful for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Great for storing video music, pictures and videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive... thought it would fail but it was a great purchase. I'll buy another one someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what I was looking for to resolve my space issue on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat and fast can be relied on for all types of stored file retrievals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to everyone who need a great anti virus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to back up media files from the Mac and it did just that, even has password protection! It’s wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good,... and comes with a three year guarantee- I bought two,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small (palm size), easy to use and you are able to encrypt it as well! Highly recommended!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the 4 TB drive today. I plugged it into a windows 10 laptop and saw the drive formatted NTFS. Great. I copied a few large folders to the drive and watched performance. The transfers rates are between 2 MB/s to 60 MB/s, which is 16 to 180 mps, far below the advertised 3 gbs. I performed a quick ntfs format of the drive and started another copy. Same thing. This is way too slow compared to my previous 2 TB WD drive. Not sure what is going on. No instructions. Nothing in the installed software to set anything. I shouldn't need to set anything. I will give WD chat support a try before returning to BB.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Big Bang for the Buck

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD discovery software will only back up to a WD device or cloud service. This is fine if you are just starting out with computers or you decide to buy a large number of WD drives for a project. Within reach, I have seven bus-powered 2.5” external drives, two AC powered 3.5” drives, one 3.5” 4-drive RAID 5 enclosure and a dual-bay 3.5” USB 3.1 drive dock with a stack of 3.5” bare drives. I have a number of other 2.5” bus-powered drives around the house. This is after cleaning house and tossing out old useless drives. ONE of these drives is a WD enclosure. I have no room in my backup toolbox for proprietary software that will only backup to a single brand drive/cloud. The drive is great. I love the size of this drive. All my bus-powered 2.5” drives, including the Passport, are 3” wide. The Passport is just a little shorter and thicker than my other 2.5” enclosures. Overall, looks and feels smaller. This is currently the largest capacity drive I have in this small bus-powered size. Big Bang for the Buck. I promptly reformatted the drive to HFS+, Mac OS Extended. My two windows 10 laptops are covered with several dedicated drives using Macrium Reflect software. I’m shuffling around several other computers/drives and really needed 4GB of pocketable HFS+ storage for Time Machine and SuperDuper. It would have been nice to have a little leatherette sleeve, or a rubber bumper/case included like ALL my other 2.5” enclosures. At first glance I thought there was no activity light on the enclosure, but it is visible when the drive is in use. Unless it is a klunker, a drive is a drive. It works great -until it doesn’t. I can’t speak for longevity of the hardware but I’m really happy with the look and feel of this drive. I skipped the WD Discovery software since it only works with this one drive I own.

    I would recommend this to a friend