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Customer Ratings & Reviews

Your price for this item is $138.99

Customer reviews

Rating 4.7 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 422 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for portable storage.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and exceptionally durable hard drive. Has a ton of space. I have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Apple Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made my life much more enjoyable. No more worrying about storing important files on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-My Passport 4tb PORTABLE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no troubles with the WD My Passport 4TB USB3 portable and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable storage option for you XBOX Series X|S or One. Fast, easy to use, and large. Works wonderful for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to everyone who need a great anti virus!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost all my documents and pictures when I could no longer charge my old laptop. I kept taking it for granted and putting it off, but never backed them up to an external device. Now that I’ve replaced my old laptop, I wanted to ensure I had a vault for my pictures and documents. I was able to recover some pictures from Facebook, texts, and emails, but I had to spend a lot of time searching through ones I wanted to keep. This product gives me more than enough space, is compact, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and easeof use. Wd continues to be a leader in storage solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Large Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage and portable that I can transfer/use files on other computers without worry - can have EVERYTHING on this including business and personal items. I can also access if necessary from anyone who has a computer handy. Color was "just what Best Buy had on the shelf" when I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    The Right EHD For My Purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD-My Passport 4TB External Drive was purchased to hold mostly my pictures and documents that were clogging up my desk computer. It works as expected and at a good price point. I like that it had color choices, because I like to color code things! It is just the right size: compact, but not so small that it would get lost easily. Best Buy is easy to order from and shipping is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    WD - external hard drive 4TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use; It holds a lot of data and is small enough to move from room to room comfortable. I also love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Cute, small, fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage drive. Plenty of space and fast enough to play games on, fits in a large pocket. Plug and play right out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive for traveling with: Lighter than most, reliable with decent speed (this is my 14th purchase in various colors). Powered from the USB port/cable so there is no external power brick. If you are using a USB hub it will need to be a powered (external power added to the hub) since the amount being provided to the hub is not enough to power multiple drives. These are smaller and lighter than the prior models but come with black cords instead of color coded to the drive shell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth Every penny for intended storage use.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Videos. I used this for a substitute NAS backup drive. I can carry my entire portable storage, now wherever I go. I no longer need to access FILES from a paid server. Saved a ton of money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    It's exactly as described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good storage, plug and play and quick to use. 4tb is a lot of space for whatever you might want to put on there. Compact and also durable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly Recommended for Backups

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned many WD external drives (Mostly WD My Book drives) over the years and have never been disappointed. This one is just the same. Purchased this to back up files on my failing old computer. Like the compact size and capacity. Only disappointment is Best Buy did not have the black color drive in stock, so I went with the Red.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for my Xbox one. Ran outta space on my console after only downloading 7 games now with this hard drive I have over 30 games and haven’t filled up half the space Easy to hook up the Xbox will reconfigure the hard drive for you and you can set the games to download directly to the hard drive automatically

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy data backup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has lost important data through a computer crash, this was a good option. It is easy to use, and am able to retrieve data once backed up. I have had for about 6 months - so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who works with a mobile device should have one of these to use as a back up, especially anyone who travels for work like I do. I love the color, it's stylish, sturdy and it's small enough so it doesn't take up too much space in my purse or my bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for extra store, so happy this is my second purchase. Very easy to use and would recommend without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is easy to use and really easy to carry. You could use it on a windows or Apple computer. I own a Apple MacBook Pro and it was easy to install the software to use it. It’s great to keep your files safe and secure.

    I would recommend this to a friend
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