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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,793 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product, no complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, shape and color (red). I like that it's red so I know the difference right away from my other drives. Very light, I pretty much carry it with me every time I bring my laptop anywhere for the peace of mind that my files are always backed up. I have no complaints, files seems to transfer super quick. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size, easy use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this hard drive for an emergency back of data! It worked perfectly and the size is perfect for easy storage!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent External Drive Not for Win 10, 11 Backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Passport before, but this is smaller, but with 4 gigabytes, can do a system backup as well as many photos and documents. so I was surprised after waiting through the night, my backup did not work. Since Microsoft would rather sell cloud space, they are doing away with a backup and, if I want to back my system and years of records up, I need to find another f backup system if I want to use the My Passport for backups..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, quiet little black box. With software!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and lots of room to store and not have to pay all those cloud accounts for storage fees!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good product and price. Easy to connect and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price. Easy to connect and use right away. Plenty of storage for business and personal file storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great drive and good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External Drive - easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    “Tank” a lot!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space. Easy to use and fast as hot in hell. Simply a perfect alternative to keep safe data in your backpack. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact with Mega Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old External Hard Drive. This baby has 4 times the storage and half the size. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Pictures storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small hard drive is perfect and more than what I expected. Other drives I have had in the past did not perform as well as the Passport.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Reasonably priced, dependable drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could not do much better than these portable drives. Survive drops and abuse and still keep working. Dependable and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Solid hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with and I haven’t had a problem with it. The connecting cord is a little short for me but that is just my personal view

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, Fast Backup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, USB 3.0, fast, easy to set up and backup PC's. No issue with connecting. Looks nice and very portable, secure.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , much needed for more space and all in a nice compact size perfect for laptop or desktop. Problem free and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Ext HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and easy to use, looks fantastic, can store so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use and high capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD-My Passport 4TB external USB 3.0 I bought was very easy to use. I copied my files to it. I like it for its high capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    4TB external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is compact, fairly fast, and has lot's of space. I was happy that it was available at a nearby location.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice little drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I back up my back ups because I have lost everything when a drives goes bad. These are not real pricy and slim. Love the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Harddrive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space on the HD to store all the video/pictures from my phone and work computer. Light and easy to travel/store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for gaming!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my xbox one x and it works like a charm with decent speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4TB to replace a 1TB that failed this new drive is very fast and easy to use.

    I would recommend this to a friend