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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,804 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fit my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external hard drive to be able to create backups of some programs I work on. Very easy to use and portable which was a somethin I was looking for. Very nice design as well so it feels good when carrying it around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good solution to storage needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage at a fair price. Easy to connect to my laptop and use immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external storage at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap external storage at a great price. Cant go wrong with Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive works perfectly on my PS5. I have PS4 and 5 games saved on it. The PS4 games can play directly from the external drive but PS5 games have to be redownloaded to the main system. Over all a great buy and a must have for enthusiastic gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good external drive for macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Reliable and easy to use. Works well with my Macbook as a backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite external hard drive! Second one I have bought!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a ton of storage and is very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Large enough to back up all my RAW camera files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, quiet little black box. With software!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and lots of room to store and not have to pay all those cloud accounts for storage fees!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little HDD with big storage and easy connections, I needed it for photos and media and have it hooked up to spare PC for music server as well and it's plenty fast with the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for Xbox and PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive as a birthday gift to my nephew who need extra storage on as Xbox one and it have formatted and everything went through accordingly and now he has 4TB of space for more games on that note he can now install up to about 250 to 300 Xbox one games, depending on their full size 275 might be the most but I have a 5TB external Western digital and I have almost 350 games on it and that's also got 1.2 TB hard drive space left

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I had already purchased this to back up things and glad I had it before my computer crashed

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Good Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 4TB External USB 3.0 Portable Hard Drive works great who's not too tech savvy! Good performance & smaller physical size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stiring a lot of 4K Video on it (: plus easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Smart storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to archeive files. easy to store, easy to transport and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very njce the amount of space is perfect and runs very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4 TB is huge. It took a long time to back up my PC but it may be my PC more than this although it is USB 2. I am using to back up computers and then maybe hook up to my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Time Machine backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love is that this drive is bus powered and makes a perfect Time Machine backup drive for my iMac. Even though this comes Windows formatted by default, when you assign the drive for Time Machine purposes, the MacOS will guide you through in reformatting it. This drives reduces the need for a power cord which reduces the clutter to your desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and I don’t see any issue with it all. Onboarding is also straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    External hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect to transport and being able to store information is just what we needed

    I would recommend this to a friend