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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,793 reviews
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shape and sleek look, the only issue is the very short type c cable they give you with it, it's only 6inch they should have given a ft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, large data storage capabilities. It is aesthetically pleasing, and due to small physical dimensions, easy to transport and store.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good drive and the price was right no problems highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage for PS4 this works great. Very easy-to-use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for pics / backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 TB because I have tons of pictures to move from one system to another and then backup instead of paying for cloud services. This works perfect for both and is fast working also.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage space to the moon and back!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the space I could ever need for all the images I can't stop collecting. Some people hoard books; I hoard images and now, I don't have to cull them out. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice portable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of space and work fast. Good quality, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good overall

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speed for data transfer. However can really be noticed with large files even when compressed. So if you require large data file transfer routinely then I would recommend a solid slate drive. This product is good for the price of storage space and being a HD disk.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I'd totally recommend these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up family photos, etc. The WD Passports have always treated me well and they have a longer warranty than the lesser models. Treat them gently, don't drop them, get a case to carry them around in, and they will probably last a long time. I've been a heavy computer user for many years, I'd totally recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great storage unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for its size, both physical and storage. With more and more files saved, it became necessary to have a unit with more storage available. I already have two units, both at 1TB, and photos and music, along with documents, end up taking a lot of space. I don't anticipate filling this unit too soon in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Fine and dandy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Using on a Mac and just have to reformat it first. Do not use the software that comes with it, though.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works like a cjamp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ps4 easily and works great. Lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, plug and play, no problems, good price on sale

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quality drive for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this WD drive checks a lot of boxes. No you’re not getting SSD speeds, and I still prefer editing video off of internal or SSD, but you get a solid backup drive that is fast enough to use for editing if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing storage.. instructions are simple and easy to understand ! setting up was quick too i absolutely love this and i would definitely recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for decent price. Was thinking of SSD but decided on this one due to price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good hard drive and easy to use simple and was able to format for Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to store all my sons photos. No need for speed, and hdd is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable hard drive because I needed to free up space on my laptop and use it to back up my photos. This device is small, light weight and well built. I was able to transfer 6 GB of photos to it in approximately 1 minutes or less. I am confident this hard drive is built to last and my photos will be safely stored for when I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    New to using backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've used once to backup. Biggest issue is to set up the folders for each time I want to back up. I was advised to purchase the 4TB to allow for several backups without overwriting the others. I thought it was kinda expensive, but hadn't used one before and if it prevents me from losing data, then it will be worth it.

    I would recommend this to a friend