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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,793 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD 4TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Runs in both windows and mac (with software).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport is excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boy did this come in handy, just before my business computer crashe I got this and it saved all my financial and sales records

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product every day. Always have my information with me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable hard dive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive and a universe better than the Passport I used for years. Easy to use and fast to do it's job in backing up our business programs. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wd hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product , its very easy to use , im always buy this because it is durable,I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lifesaver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this saves my life! i’ve always been sturggling with filling up hard drives and now I don’t have to worry at all anymore

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good way to add storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So all in all this is exactly what it says. 4TB! Works great with my PS4, allowing me to download many large games! The only reason it isn’t a 5 star is because the connecter to the hard drive isn’t the best. I had problems with the cord moving just a little bit then the hard drive would be disconnected. But once I I put it a nice stable place I’ve never had that problem again!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Backup drive I have used to date!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4TB drive to back up data and pictures on 2 different computers, One a desktop and one a laptop. The USB 3.0 coupled with an interface cable that was USB 3.0 also, made the data transfer fast and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD have the best hard drives, fast and durable. Good speed, compatible with Mac or Windows, I have at least 15 hard drives for my different projects, from 1 to 8T, I prefer the small ones of 1T just for each project. I would recommend you WD brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 3 out of 5 stars

    Not a standout drive, but it was cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way clunky- thought it would be the standard passport size. I like the portability of the standard drives because I can attach them as backups to computers or my Arlo system, but I guess it is portable and has way more storage than a flash drive. Would be easier to buy again if it were smaller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great back up!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external back up! Needed to move files from an old computer and this thing made it so easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Glad I Bought This HD @ Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I Was Able To Buy This HD @ Best Buy When I Needed Extra Storage Space On My Laptop, Glad Best Buy Had The One I Was Looking For & Provides Me With Plenty Of Space To Store My Video Files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value and reliable portable hard drive. WD makes quality products. Store family photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good value and reliable HD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value and reliable portable hard drive. WD makes quality products. Store family photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive. Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good storage. Beware apple users, you need to format the drive before using it. Besides that, it is terrific for storing projects. The connecting cable is not common so treat it well or you'll have trouble ordering a new one online.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed to free up space on phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for filling with pictures, documents, or any other files. Holds large amount of data to free up space on your phone or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 4TB External USB 3.0 hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 4TB External USB 3.0 Portable Hard Drive is a reliable HDD that I use for backing up my 'work in progress.' Read-write speeds are acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 4TB Ext. Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased (4/16/21) the WD My Passport 4TB Ext. USB 3.0 Portable Hard Drive - Red. Plugged it in to my computer. It installed properly. I transferred files to it. This was a smooth, fast transfer. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and just what I needed. It was a simple choice :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    works great, ez to setup, good price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, ez to setup, good price. would likely buy another.

    I would recommend this to a friend