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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,804 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Space for days!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a DJ friend who needed to unload his music onto an external to relieve the stress on his older model laptop! Mission accomplished! He’s loving it! It will take him forever to fill this thing up! Great find for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I research everything before purchase. Cars, computers, even peripherals. This one was an easy choice and it has completely lived up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It's a viable and compact solution for backing-up computer files. This portable hard drive is easily transportable. It is especially quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Drive for My Media Server

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, dependable drive that I use with a media server. Only issue is updates. Maybe there is a workaround?

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy, compatible with any system, amazing memory and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great inventory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this item. There were the only people that were in the city That had nd stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and just what I needed. It was a simple choice :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD MY PASSPORT 4TB EXT HARD DRIVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS DRIVE, SO MUCH SO THAT I BOUGHT 2 MORE, I KNOW THAT SSD'S ARE THE NEXT BIG THING, BUT STILL WAY TO PRICEY FOR ME

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. The major item was the amount of storage and it was a large storage external. I store large files, up to 500 mg ea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great travel drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use as a travel & backup drive, as it has a much higher capacity than just a thumb/flashdrive. Excellent quality and usability as always from Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup drive for my Xbox Series X. Formatting the drive was simple and it filled its need perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I use these for saving and moving AVI movie files when I don't have access to a streaming device. Many of my AVI movies are not available on streamnf services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a Western Digital drive, fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Ben an inspector for almost 15 years with performing and taking hundreds of Photos and And filling out hundreds of reports. This info is vital for me and I didn’t need to Lose it. This backup external worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, reasonably priced drive in color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to back up a NAS appliance at home. The availability of different colors is great for quickly identifying the drive. It has worked flawlessly since I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for portable backups or for digital hoarders on the go! Worked great between different laptops (and phones with dongles) and worked super fast. Data cable could be longer, but, was long enough to get it connected and out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD My Passport 4TB External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. At 4TB there is plenty of room to store large files. I am using it mainly for all the pictures that I have accumulated and don't want lost. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Four WD 4TB Passport purchases.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 of the WD 4TB Passports worked very well with no problems. Very fast with the USB 3.0 connection and relatively fast with 2.0 connections. Compact and portable for use anywhere. Would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for offline storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-formatted it as EXFAT so I could use it for offline storage for both my PC and my Mac. Seems to work fine. I keep stuff on it that takes a LOT of disk space like hours of videos I've taken...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Time machine backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for local backup via time machine. Works fine, sometimes fussy to mount and I have to entermy password, other times miunts immediately. That may be macOS being funny.

    I would recommend this to a friend