Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,804 reviews
  • Rated 5 out of 5 stars

    Good speed and sensitive device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive about some month ago. It’s has good speed and material quality, it’s a very sensitive device. I always use it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Duplication Perfection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded many of my movies to keep for years, and the quality is as good as the original recording.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Safe storage for your files

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable external hard drive. I will have years before I am able to use all the 4TB for my picture memories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to store all my sons photos. No need for speed, and hdd is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any jssues with these hard drives. This is my 9th

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good price. Large storage. Mid range speed

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to get all my data saved on an external drive. This has a lot of memory storage for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB External HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives. I have several now, including the small portables and the upright tower ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drives do what Hard Drives do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little hard drive. Powered up and moved data at speeds that were expected. I'm trusting WD is encrypting the data as expected...I have not cracked the drive open and attempted to read the data "the right way" yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Securing our memories

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital external hard drives has allowed us to keep important documents and photos without maxing out the memory of our MacBooks well over 10yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 4TB HD is flawless.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the WD - My Passport 4TB External USB 3.0 Portable Hard Drive for use with a Play Station 4. The dive installed without any problems and is working fine. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive runs well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Arrived quickly. Works well :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport External drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the external hard drive I copied all my pictures to it It was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have the extra space- just needed to plug in and install software

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Ample storage for all my PS4 games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to migrate all my PS4 games in preparation for the PS5. I’ve moved them over and have not had any issues with the PS4 reading them or the speed in which the data is read by the PS4. Great external HD

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great upgrade for a PS5 with PS4 games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my PS5 so I could move the PS4 games to it. It works great. I would recommend this for the PS5 so you don't use up all the internal SSD space which is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable external hard drive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have four of these 4TB external drives and use them to back up three HP laptop computers and other miscellaneous archiving. Have used them over 3-4 years without problems. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value price/Quality for external storage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need a portable external storage device and want to get the best quality for your money, this is an excellent hard drive to get. I have had an excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Not the fastest , but it works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well and it stores lots of games , I haven’t even got it full yet . It does seem to take more time that I’d like , making me wish I had the more expensive models . All in all it does the job , it will simply take a few minutes to get a new game started.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport ease of use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant setup when plugged in. Very fast read and write speeds. I use this for storing camera images when out in the field. I recommend this drive for portability and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drives

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these to complete daily backups on my Microsoft 2016 server. I initially purchase 4 TB Seagate drives but neither of them would successfully run a backup. No problems with these WD drives

    I would recommend this to a friend