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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,793 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just over 100 dollars for a plug and play storage solution. 4TB was more than enough for what I needed! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to copy documents from my old computer to the hard drive. It holds a massive amount of storage. I highly recommend this product as it is a second storage in case my computer goes down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and deal. I bought two of them and im happy with the purchas

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plug and play. It has some software included but you don’t have to install it. I wanted a reliable backup for family video and pictures. Compact and fast data transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Great product. Super happy with purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver. My PC wouldn't start and the GeekSquad used this item to back up my files. I would be lost without this save. I was lucky this device was available.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for my laptop! We bought it because it was such a great price for the amount of storage we were receiving and it had lived to its high expectations. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, My Passport 4TB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the WD my passport is one of the best external usb portable hard drives I own will continue to buy the WD My Passports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac issues at the beginning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Macbook Pro 2019 and was aware that additional steps are required to be able to use the Hard Drive on macOS. When I connected I followed the installation for Mac that it provided but at the end I was unable to read and write on it. After searching up solutions, one person said to format it to exFAT and that solved it. To do that go to Disk Utility Application, click on the new drive, click partition, then format to exFAT. You also don't need the additional software it asks to install unless you want to put a password on the Hard Drive. Minus one star because the multiple WD software I installed didn't work at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great portable drives. I bought three of them when I was setting up a new backup and storage system on my Mac. They are easy to set up and format, and are very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space King

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable drive to go along with my new Surface tablet. Only got the 256 gb hard drive and I take tons of pictures for school and work. Use the drive to sort ad edit pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more memory but this is the biggest they had in store so I purchased it. Price is ok, it’s small to take anywhere with me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Hard drive for the price. Highly recommended for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies fast a lot of information , a lot faster than the one i got 5 years ago.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I wish there was an adapter to connect it to my laptop. Cuz its gotten lost in the bottom of my bag a few times

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for quick backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for clearing out hard drive space. Bonus that you don't need an AC adapter to access it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB external drive affordable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, plug and play and so easy to use. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    DOPE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope, fast, reliable, and mostly durable. Don't waste money on the "console specific" drives. They all do the same and ARE the same, only the "CS" version is overpriced for the same convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for saving AVI movies that I move from TV to TV for watching saved stuff when I don't have access to streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have a lot to say. It works as it’s suppose to work. It has the space it advertised. I’m happy with this hard drive.

    I would recommend this to a friend