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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,804 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plug and play. It has some software included but you don’t have to install it. I wanted a reliable backup for family video and pictures. Compact and fast data transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a backup for my Videos and Pictures. Easy Plug and Play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space King

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable drive to go along with my new Surface tablet. Only got the 256 gb hard drive and I take tons of pictures for school and work. Use the drive to sort ad edit pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and super easy to install on the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great portable drives. I bought three of them when I was setting up a new backup and storage system on my Mac. They are easy to set up and format, and are very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    4TB External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small and compact 4TB External Hard drive for any use you can think of

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just over 100 dollars for a plug and play storage solution. 4TB was more than enough for what I needed! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    DOPE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope, fast, reliable, and mostly durable. Don't waste money on the "console specific" drives. They all do the same and ARE the same, only the "CS" version is overpriced for the same convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable Brand for Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bias for preferring Western Digital products, but it is because they have been reliable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Faboulus Fantasti i have no complaints . Been a Best Buy Customer for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds a lot of data. I use these for my TV shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD PassPort 4 TB.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD Passports for years. this is new latest technology, over my 1TB, and my 2TB. This one is fast and efficient due to the USB 3.0 capability. Great product and nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this hard drive has been very useful. I had a 2t that I filled from around 2015 or so and this is great. comes with a cloud option and the ability to import from another cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Use these all the time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally dozens of these work horse drives. Great for storing files from cameras, audio recordings, and just general use. Maybe not the fast, but for raw bulk storage these are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, My Passport 4TB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the WD my passport is one of the best external usb portable hard drives I own will continue to buy the WD My Passports

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more memory but this is the biggest they had in store so I purchased it. Price is ok, it’s small to take anywhere with me.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I wish there was an adapter to connect it to my laptop. Cuz its gotten lost in the bottom of my bag a few times

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO you cant go wrong with the Passport series from WD. I've bought MANY of these and they are always great. The oldest being 5 or so years old and it still runs perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item that goes with my computer!!!’n it gives me so much space!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD external hard drives for years and have always had good luck with them. They perform well and WD support is very good. I added two of these 4 TB drives to my backup sets.

    I would recommend this to a friend