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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,804 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fan of passport drives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have liked passport drives and have only had a small problem once after a peer surge. The one I am using now I have had 5 or 6 years and it's still going strong. This was bought for

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for saving AVI movies that I move from TV to TV for watching saved stuff when I don't have access to streaming services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac issues at the beginning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Macbook Pro 2019 and was aware that additional steps are required to be able to use the Hard Drive on macOS. When I connected I followed the installation for Mac that it provided but at the end I was unable to read and write on it. After searching up solutions, one person said to format it to exFAT and that solved it. To do that go to Disk Utility Application, click on the new drive, click partition, then format to exFAT. You also don't need the additional software it asks to install unless you want to put a password on the Hard Drive. Minus one star because the multiple WD software I installed didn't work at the end.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have a lot to say. It works as it’s suppose to work. It has the space it advertised. I’m happy with this hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up - basically just plug it in to your computer. Also, setting up automatic backups with it are a cinch - good product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage. You dont need to be an IT person to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family's Playstation 4 console. It was easy to use. Formatted itself and we were able to move games, music and other data from the Playstation cloud to the hard drive easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and deal. I bought two of them and im happy with the purchas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Backup drive for Apple iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital always provide Great Products, always my go-to brand for external hard drives. Bought this to make a backup of my Apple iMac. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for quick backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for clearing out hard drive space. Bonus that you don't need an AC adapter to access it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Great product. Super happy with purchase. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well and is inexpensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is working well and is inexpensive. A Best Buy Geek Squad associate recommended it, and I am glad I followed his advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies fast a lot of information , a lot faster than the one i got 5 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Small Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. It is super easy to use and functions well. It was a great investment to back up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Hard drive for the price. Highly recommended for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Passport Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Did not come with any instructions. Called support and was walked through the set-up. Had to redo the back-up, stalled and crashed on first attempt. A little slower than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase For The Playstation 5. If you need more storage for your games. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external hard drive. Small enough to throw in the laptop case. Really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external hard drive. It comes with 4 Terra bytes of memory which I use and need with enough room for the future storage needs. Will pick up more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great! Very easy to setup and use. The password function works great too. Easy to setup and no one but you can get into it.

    I would recommend this to a friend