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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,804 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice large portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and large portable hard drive. Excellent way to save lots of big documents and plans without filling up my computers hard drive, so I bought two

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i use it for my ps5 and its definitely worth buying one if not more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and Portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up any computer. I use mine to hold all of my STL files for 3d printing and take it to a friend's house to trade with him.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So much storage in such a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good performance with WD drives and this little guy is no exception. It is fast and quiet. Hook up only took seconds with the included cable. Great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Backup and restore data well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third WD external HD and it backup the files no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice drive :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good read and write speeds. I love this driver, perfect for my pictures and videos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    That's a lot of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently holding all my pictures and videos ever taken. I hope I don't loose it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not hard at all to set up. I may have accidentally removed all the software, so hope it is easy to reset.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 4TB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice external storage drive. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD 4 TB HD (Nice One!!)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what we do with all our hard drives. I like WD HDs. This is a bigger one (4TB). We load them up with music, then buy some more. This is a good drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 4TB external usb 3.0 has a sound heritage. If it holds up as well as the others purchased in the past is a welcomed addition to my back-up system. Speed is reasonably fast (use usb 3.0 for fastest transfer rates). Nice to have different color options.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    DRIVE IS GREAT!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our new external drive. Now we can separate all our pictures and files as we choose. HAPPY !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver. My PC wouldn't start and the GeekSquad used this item to back up my files. I would be lost without this save. I was lucky this device was available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storing incripted files

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use best for protected files that might be hard to find on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say? It does what it is supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unparalleled service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am legally blind I needed to have The geek squad bifurcate my hard drive so that it ran windows in addition to the native apple. Not only did they do that but they’re installed jaws and zoom text software, in addition to, acrobat, reader and Microsoft word. At all Times, the Geek Squad staff were attentive, considerate, and extremely patient. Highly recommended! unparalleled service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good backup storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive and good price. I use these to back up field workers hard drives when swapping out laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage Option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup easy to use and can password protect your files. Just what i needed. No complaints from me

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hard drive saves so much space on my computer!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    BUS POWERED!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lack of need for a power supply made this a great choice for consoles. Working great on a PS4. It was basically plug and play so there was no hassle in setting it up.

    I would recommend this to a friend