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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,793 reviews
  • Rated 5 out of 5 stars

    Great drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no setup trouble. Would buy this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice versital drive reaonable priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small light works niceley plugged into a pc or into the usb port on my router. Gives me netwoor attached storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport 4TB external usb 3.0 has a sound heritage. If it holds up as well as the others purchased in the past is a welcomed addition to my back-up system. Speed is reasonably fast (use usb 3.0 for fastest transfer rates). Nice to have different color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more backup storage and this should take care of my needs for a couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Distinctive externat hard drive.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large hard drive. I like the light blue color so it is not mistaken for another external hard drive that are mostly black.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Passport external storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several over the years. Very reliable brand

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    BUS POWERED!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lack of need for a power supply made this a great choice for consoles. Working great on a PS4. It was basically plug and play so there was no hassle in setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup before service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable data was backed up when I had to have my computer in for service. I will continue to use it for other backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. A good drive at a reasonable price. Doesn't seem to generate as much heat as the older models did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external HD to back up my desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice external hard drive. No setup required, very fast backup operation. And a very good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Price was right. Just plugged it in with USB to type C adaptor and was ready to go. Back up files from my Windows laptop. No problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as intended. I have a back up to my computer and my music collection on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Drive, Thin & Sleek- Great Price. I back up all of my personal files and pictures to this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    USB Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits the bill for storing music files to use in my new car. Wish I could just use my cds but have to move forward wit new technology and this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Passport - Mac external hard-drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had trouble setting it up and figuring out how to use it, once that got ironed out I am very happy with this product. I would give it two stars for ease of setting up, but 5 stars for backup storage ability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD My Passport 4TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is very simple to set up and use. The USB 3.0 is very fast. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I've had three different generations of this external hard drive. Fast, small, and lots of colors if you need to get one for your girlfriend's Xbox, win win.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My passport backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up and easy to use. Definitely a plug and play item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Music storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increase my music file storage capacity. Worked great right out of the box. USB 3.0 cable included, no issues. This is my third WD external hard drive. Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good backup drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use multiple portable HD's for backup. This drive was a replacement for a drive that was stolen. I found it easy to encrypt and faster than expected to which to write.

    I would recommend this to a friend