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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,793 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice way to add more backup storage to a desktop PC. Runs quiet and so far no issues. Great brand that backs up a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK I HAVE ALMOST 1,000 MOVIES ON THIS HD, WHICH IS VERY IMPRESSIVE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need reliable USB storage and this drive fits the bill. I like to have two drives that are different colors for an off-site backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great reliable USB storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need reliable USB storage and this drive fits the bill. I like to have two drives that are different colors for an off-site backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and compact for the amount of storage! Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive at a decent price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I only use WD hard Drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I photograph weddings and these have been great to backup my work. I have never had an issue with WD harddrive in 20 years (not like the seagate crap).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport is what I needed to back up my files. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nex external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great to finally be able to back my things up and not have any issues. Love it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable for now. The other ones crashed when they were almost full of files. Hopefully this will be ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back up drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as a replacement. Great replcement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. It was easy to hook up & get going. Alot of work ahead

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Tons of storage in a small device.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the external drive. It is the second one I've purchased. The first one is a year old and I purchased a second one for a different computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed much more space for my ps4 and this did the trick! Anyone that plays on a ps4 knows the struggle with hard drive space. This will solve your frustration!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for me. super easy to install and connect with your mac. Super easy to transfer files. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable external drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable and external storage drive for my laptop. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best to have back up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. I like this product and also the back up for safety. Just in case you loose computer by theft or computer crashes etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good value & performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and non expensive media storage option. I buy a lot of these to store video files and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and it was on sale when i get it good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Red and perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to transfer all my files from a faulty external hard drive to this one. Almost full but still works!

    I would recommend this to a friend