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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,793 reviews
  • Rated 4 out of 5 stars

    Awesome product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed. I would suggest purchasing some sort of protections for it such as a carrying case. The product is sensitive with drop from very short distances.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly with my PS5 so far. Since the drive is so small, it can be "tucked" away so you have a clean setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for a 4 TB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 4 TB drive I have purchased several of these over the years and they have always provided me with great service at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It works better and faster than I thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works wonderful have transferred what I need to it and it’s holding everything I need to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard-drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a youtube video to help me set it up on my pc to transfer files and pictures. It worked well, but instructions were minimal in packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cbreyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. The price is great and can’t beat it. Now I won’t have to worry about running out of space for my video games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    She is a happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a DJ and she requested this for music. She needed 2 for the amount of music and videos she needs to store

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Consolidate all your drives!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough to consolidate all your drives that you've had throughout the years and quick enough to not have any issues when using heavily.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    IT WORKS!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No issues, so I’m happy wity the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed to transfer stuff from my computer and this did the trick. Staff was helpful in deciding which drive to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD never disapoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD hard drives are great... haven't had one of these fail yet. I've had other brands fail and have issues, but WD always seems to make a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Hard Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external hard drive is a great buy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software makes backing up the computer a breeze. I have a 2TB PC and the 4TB WD passport has more than enough room for everything I want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and exactly what I needed to store my files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing backup drive with more than enough space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and compact backup drive. Very fast doing backups from my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good item and value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to my computer and save my information so that I do not lose it in a transfer or crash

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drive. Solid build. got it for $99. Great price. connect and start using. Around 100 - 130 MBps read/write on usb 3.1

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Lenovo all in one computers. This is my second and first one did a great job, never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hd used it for transferring 1.8 tb of data for work

    I would recommend this to a friend