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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,804 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super fast. Highly recommend it if you need to keep documents or pictures safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, like the other I have purchased. I love it. Easy to use and no problems...my 3rd one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat amount of space needed to hold movies, pictures and music.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cache delight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need to room here and not on the PC. Storage only that works when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive worth the money just wish the cable was just a little bit longer

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great on PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the ps5. I have all of my ps4 games installed on this and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to store all of my photos as a photographer. Also has a password too use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - portable hard drives are the best hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was intended to do. Would but it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used at least a half dozen of these portable hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Extra storage!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came on schedule and I have no complaints. Working great so far. Happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well with Mac TimeMachine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for mac TimeMachine and it is working well and has a large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own at least 9 of these at my fun center. And planning on buying more

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great memory for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Sometimes you need function, if it come brightly colored even better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel Backup Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, portable and convenient drive. Been using it for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Photo Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to back up all my photos from my Macbook and this little portable is perfect for the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like WD drives and I bought this for a backup of some files that I was transferring. It was reasonably fast and got the job done. An extra bonus of being on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive gives me plenty of memory to store all my files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable storage review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perferct for our needs. Laptop and phones were slow due to memory capacity being reached. After download onto portable hard drive all electronics working much faster an smoother. Would definitely purchase this item again and or recommend to others having similar issues with thier electronics. If a new portable storage device comes out with greater storage capacity it will be my next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust WD drives, and now have migrated to a spacious 4tb. Works great, easy to set up.

    I would recommend this to a friend