Customer Ratings & Reviews
- Model:
- WDBPKJ0040BRD-WESN
- SKU:
- 6356890
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item ! I use it everyday with no problems if anyone needs extra storage this is what you need.
I would recommend this to a friend - Pros mentioned:Reliability
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is easy to use and works fine. It even reminds me when I haven't backed up for a while!
I would recommend this to a friend - Pros mentioned:Storage
Storage ... room plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for large storage capacity! Back up critical files, protect from on line thieves.
I would recommend this to a friend Great external hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item I ordered Red making it easy to spot if I laid it down But the backside is black
I would recommend this to a friendSoftware Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a windows 10 PC and spent a lot of time with support trying to get the back-up program to work automatically. Basically, it will not recognize my photo files on windows. I have to manually copy the files from A to B which is OK, but not as advertised by WD. I hope there is an update that will fix this.
No, I would not recommend this to a friendThere are better one out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do but for the cost could be better
I would recommend this to a friendDoes what it says, dont drop it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its delicate, deffinately get a case if it's not stationary. 4TB . ☆☆☆☆
I would recommend this to a friendHard Disk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this type of Hard disk cuz it’s a good one
I would recommend this to a friend- Cons mentioned:Usb
Nothing but a paperweight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought WD external hard drives for years. But this My Passport 4TB was a complete failure from the start. Multiple PCs and laptops failed to even recognize it. Therefore, useless.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello ReneB, We are sorry for the inconvenience caused to you. We recommend contacting our technical support team directly, as we will be happy to assist you with any troubleshooting and warranty options related to the drive. You can open a support ticket at https://support-en.wd.com the customer support team get back to you in a earliest possible time.
Is fast but difficult to select what to back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is fast but difficult to select what to back up. Not very intuitive.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Hard drive failed after 5 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy to use, but after 5 months the drive needs to be sent in for memory recovery - very disappointed and now out the $ to recover data.
No, I would not recommend this to a friend Mac user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good drive had to format drive to use on mac computer
I would recommend this to a friendNot bad, not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get's the job done but a USB-C option would be nice.
I would recommend this to a friend- Pros mentioned:Storage
Great portable HD
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD is the best for external storage. I have two of these for travel. very good
I would recommend this to a friend Very good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit difficult to interconnect. Could be more user friendly
I would recommend this to a friendBadService
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 15 minutes for curbside pickup, then went into the store, waited on line since the person doing the curbside had other responsibilities. Then I was treated rudely. I am not going to be back to Best Buy when I can get the same products at Target or Amazon
No, I would not recommend this to a friend- Pros mentioned:Storage
ext harddrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds everything - useful as Mac cuts storage capacity ion the new imac.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its small and portable and I love it. Its a great way to save your data.
I would recommend this to a friend Great for PS4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift from my brother, Should have gotten this earlier.
I would recommend this to a friendWorks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good drive that can be partitioned For different needs.
I would recommend this to a friend