Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,305 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant get much better for the price! Never a problem with WD, and with 4 tb i never need another storage device for at home. The portability of the device is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    External Hard Drive Nice Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not started to use this hard drive yet but a great size and Western Digital's is my choice of hard drives. Have other Western Digital's and have never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a breeze, all my games in one place and do not have to deal with scratch disks or no more space is my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small and easy to carry or to leave on the desk without looking like it doesnt belong. Enough storage space for my needs. Speed of drive is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matching I was able to get a 4T for the same price price as a 2T else where. Easy to use and now confident my photos and documents are backed up safely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD great for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was incredibly easy to set this HDD up for use with my PS4. I needed additional space and this drive immediately increased that space and has functioned flawlessly...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Storage Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this external hard drive does the job very well! Its great on space and is excellent for traveling as well. Would recommended for a mid level storage device!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD My Passports in the past, and I feel comfortable in knowing that they are solid performers in saving my photos, etc. on an external hard drive. One important piece of advice I received years ago, after another company's external drive failed on me is: ALWAYS SAVE YOUR IMPORTANT DOCUMENTS TO TWO EXTERNAL HARD DRIVES. That way, if one fails, you've got a back up. I purchased two WD My passports (4TB) to replace the two I'd been using (2TB) that were running out of space. I'd purchased those older passports several years ago, and the new units (which doubled my storage capacity) cost about the same.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Use for ps4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item I use for my PS4 for extra data got item for a great price with the price match system Best Buy has in place totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    extremely compact 4TB of storage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal (when on sale), and 4TB in a portable drive size can't be beat! Gone are the days when you have to rely on a desktop external drive for that kind of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It linked straight to the Mac without any extra programing it is just plug and play. it is small enough to carry to and from home with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Cloud storage is good to have, It is still a very good idea to have a personal storage like this with you along with your laptop when you're about to go for vacation that you expect capturing a lot of photos or videos because some of the most beautiful parts of the US is also some of the worst places for digital communication including internet which cloud based storages relies on. I am very happy that this USB 3.0 compatible portable hard drive has shown me data transfers as high as 80 megabytes per second from my micro SD cards of my devices like phones and cameras...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect if you want to add extended storage to PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take advantage of extended storage to your PS4, this is a good choice. Easy to setup and gives you plenty of room for games, applications, vids, and music.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good expansion drive for Xbox One S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to augment my 500gb Xbox One S. Plugged it in and Xbox recognized it right away. Got a few games on it and have no problems playing what so ever. Works good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact Design & Easy Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the 4 TB capacity was amazed at how compact & portable the drive is. The setup was extremely easy, and have not encountered any issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great unit for backup

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great external drive for backing up your computer. It has a compact physical size, while also having large storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for storage. Easy to use. Only took a couple of minutes when I plugged it into my PS4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great Storage for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. And easy to set up. I was able to back up all my music, pictures and important docs. You can set it up on schedule to back up your hard drive as often as you would like. I only gave it 4 stars because I have only had it for 3 weeks or so and don't have enough history to know how it holds up etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product, great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, portable and plenty of space. Great buy for the money. I would highly recommend this for anyone who is looking for storage for their computer or phone backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a Quick and Reliable Solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a quick and reliable solution to securely backup and transfer data between computers at work. This fit the bill for both needs. We quickly copied just over a TB to the drive and securely transferred it to the destination computer that required the backup files. It also powers itself off of the USB 3.0 connection so no additional cables are needed.

    I would recommend this to a friend