Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,304 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and functional but lousy documentation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Passport unit to replace an older, very slow unit so I didn’t expect getting started with this new one would be a big deal. Wrong! The user interface and documentation are subpar so it took much longer than expected and required serious searching for answers. There’s lots of information on the internet but it’s not well organized making it difficult to find an answer. However, once I got it set up and have been doing scheduled backups for about a month, I am quite happy with it. The backups occur as scheduled and it’s very fast. I’m using it to backup files on a laptop so I connect/disconnect it frequently. The small size makes this an easy task and I purchased a nice storage case to keep it safe. For the price, I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External Hard Drive is a reliable back up for your data, is safe, and easy to use. I would recomend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very reasonable for the quality of thus external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent media for video files

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and portable 4 TB external drive used for video documentary project.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Passport Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with PS4 Pro. Works great. You can never have too much storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Best Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a good, reputable brand. Using the 4TB for my gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Western Digital is a great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it is small, compact, and does not require power cord! Very happy with Western Digital products!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have problems with WD Hard Drives. I just wish they would invent ways to connect a handful at a time. Sometimes using an extender makes it click, but from what I found out that's because not enough power is going to the drive. I used to think it meant the drive was going bad - but had two new one's and clicking started. I changed cords and/or moved to direct connect to computer - clicking stopped. So ensure power is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Fast, reliable and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is fast, reliable and compact. I use them for backups and transporting files all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A lot of storage for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive. No external power is needed and 4TB will give you plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for Increasing Xbox One Storage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solely to increase the storage capacity on my Xbox one after it quickly got full. A Best Buy employee recommended this product to me in store, telling me he used this exact product himself for his Xbox One and it worked great with no problems. I went with his recommendation and it has worked great for me as well! No issues to report and now I can enjoy plenty of games without worry of being full on my Xbox One! Game on! :)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Outstanding performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity and performance for the price. Using this as backup for video and data files. Very fast and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive is so easy to use and I love all the extra space it has for all my games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Got this for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a great amount of storage space for downloading and installing many things. Very easy and quick set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my share of experiences with larger clunky external storage devices in order to take advantage of the largest storage size available in the market during the time I needed. Frustrated with carrying around such a heavy device + a power cord, I opted for a smaller portable one which thankfully offers the sufficient amount of space that I needed. I've never had any problems with Western Digital drives so I trust this brand and would recommend it for others to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great extra storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for more storage. Has the room I needed and it is easy to access with simple USB connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great hard drive for expanding your game console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive at affordable price. Easy installation and great to take with you when playing at friends.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    We like our passport external hard drives.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many of these to back up photos and files. We haven’t been disappointed yet. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact ext HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact external HD. If used between MAC & PC, re-format to exFAT

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive for my PlayStation4. This hard drive worked perfectly and was perfect for the price.

    I would recommend this to a friend
Sponsored