Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,305 reviews
  • Rated 5 out of 5 stars

    Transfer speed is fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external hard drive that has fast transfer speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Efficient and Effective back-up storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several WD external drives over the years to back up and archive data files as well as back up my entire system. I I also use them to back-up my back-ups and so far have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Works great and has a ton of storage space. Sometimes it doesn't always transfer files very fast, but that could just be my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like storing things on hard drive that’s connected to the internet. So I needed something with significant space to keep my computer running fast. Got this on sale and I’m very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    X box 1s room to grow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the X Box 1S. With today's games it's easy to crowd the standard hard drive that comes with the system. It sets up easy, plug and play. No more deciding on what stays, and what has to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    used with my PS4 PRO

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive to add that extra space to a playstation if needed . i highly recommend WD as a Brand never any trouble with them in all the years i have used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS4 since I needed more room for my games. Just had to hook it up, let it format and it was good to go. I've had this for a little while now and I've had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Investigator said she had a 1TB and it was nearing full capacity. She requested a 2TB but the 4TB was a great buy so I upgraded her request to 4TB and it can now hold many more case files for many more years.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has lots of storage I like the fact that it does it need an outside power supply It was hard to set up with a Mac instead of a PC but you can watch a YouTube video and see how it’s doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its WD so its quality stores a lot, gets used a lot

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is my go-to for Hard Drives. Have not experienced failure rate like I have with another manufacturers units supplied by my employer. I have one WD external drive in use for over 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product does all that it promises. Western digital is a very very good manufacturer. I have Berber had a problem with any of there products. Best Buy stands behind their products as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Excellent hard drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use and a lot of space for small and big games on PS4!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable drive that works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't arrive DOA, and hasn't failed after 3 months of use. What more could you ask? I don't have usb 3 so it's slow but that's not the drives fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good for ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to expand the storage space on my ps4. It was easy to setup. Works great. The games play off of it just like if they are on the the system. No speed differences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast files transfer and stoarage size. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a great external backup for your files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great with PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand the storage space on my PS4. Other than reformatting it there is nothing you need to do. Transferred all my games and gaming data to this and still have over 3tb of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice drive because of not only the 4 TB size but because of the physical size of the drive itself. It seems to work out well and it doesn't require any extra power and plug and play works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable hard drive to back up a computer with five years worth of files before dismantling it. The 4TB My Passport did the trick with plenty of space left over.

    I would recommend this to a friend