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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,304 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for my Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I get notifications that new Xbox One games are going to require 100+ GB of space I realize it's time to add an external drive. I've used Western Digital before and have been very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enought space for everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great external HDD, keep safe the information.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Works great and has a ton of storage space. Sometimes it doesn't always transfer files very fast, but that could just be my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Western Digital Hard Drive.It has plenty of storage for my media. And I love the security with password protection .

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - easystore is Nice and Small HDD, at a great price from BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4TB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With larger files and backups, physical storage needs to be larger as well. Cloud services are available but expensive for this kind of capacity. This hard drive is working quite well, no issues, had it for 3 months now. Good price for 4 TB. Could be sleeker and lighter but still works fine. Not extremely fast like the solid state drives but not a snail either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product buy one every year to store my data!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable hard drive to back up a computer with five years worth of files before dismantling it. The 4TB My Passport did the trick with plenty of space left over.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    nice light and compact high capacity drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup my new laptop and have been very happy with its performance so far. I want to make sure I have backups of photos taken on the road and this makes a good device to carry on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compact size. Works like it's supposed to! I was originally going to buy a Seagate drive but saw too many bad reviews about drive failure. Save your self the headache and get a WD drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wd products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only hard drives I'm comfortable with so these are the ones I recommend been using them for ten years now and no problems just make sure you have a back up hard drive to your back up just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT name brand storage product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY as described. So light weight & portable!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage option for PS4 after update 4.50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage works great with PS4 after update 4.50. I moved all my games I don't play regularly to the drive. I can still play them directly, but they load longer than when the games were on the internal hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a WD storage device about 3 years ago and I finally reached capacity. This one I purchased was double the capacity and cheaper than the initial one. The response time for read/write is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of Space for a Great Price :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this looking to get something to store all my pictures in order to make photo books for my son and his cousins for Christmas. It has worked amazing and I never run out of room. I am very thankful :)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive specifically for use with my virtual drives, which can be 30-100 g or better. This drive fits the bill - i am able to not only save them, but use them from the drive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Great in All Colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have three of these My Passport 4TB External USB 3.0 Portable Hard Drives in red. black, and blue. I rotate the backups. All of them work great. Much fast than my old 2TB drive from another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more storage on my PS4, this fixed my problem. Load times do not seem to be affected, however I did not replace the internal drive with an SSD for best performance/comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great upgrade!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to connect to my Xbox one s, it works perfectly! All my friends that own Xbox's have switched over to using these HDs. Highest recommendation for this drive, lots of storage space for a great price! A+

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Massive storage in a compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best Buy had a great sale on this hard drive and I couldn’t resist. I’ve always loved Western Digital, and the amount of movies and media I can put on this hard drive for traveling is massive.

    I would recommend this to a friend
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