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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,305 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this storage for my boyfriend and he has been able to download so many games. Not only is it a large amount of storage but it’s for a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    WD is Losing Confidence in Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to make the My Passport back up automatically. I've been on the phone 4 times with the technical support, and all they do is re-install the software. I have an old Passport Slim that worked fine with the SmartWare program, but this does not work properly and cumbersome with the WD program.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems perfectly with my laptop. I am able to back up any documents that I need to you. The updates are excellent and this product works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great HDD for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDD works very good with my Xbox one, I was able to go from 500 GB to 4 TB in just a couple of minutes, 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact and easy to use. a perfect combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit combines are good parts of its smaller brothers with larger capacity. I was able to combine older 500gb backup drives from years ago with movies all in one device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4 TB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is as advertised. It’s better to store a “ga zillion” of my wife’s photos on this device rather than it clogging up my computer. Lol!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for extra storage on my PS4. It works like a charm. The gold color makes it look like a block of cheese but I personally don't mind.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High Quality, Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordably priced external hard drive as a back up device for my work computer. This item hit the mark and I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive at resonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, just connect the hard drive to my laptop and start to use it, no issue at all, I would recommend this product to anyone, especially for such a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of Storage with Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 TB unit can be password protected to provide privacy and protection. Only improvement would be if it were available as a solid state hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mass storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have two of these hard drives have not failed on me. Good alternative if not wanting to spend the extra cash on solid slate drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4tb hard drive works with the Xbox one and requires no additional power cord. Very portable so it can be taken with you to play downloaded games on another Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    4TB External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these are now available in colors! Reliable and cost effective external/backup storage. Now if we could just have them as internal hard drives for laptops!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great portable hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed geek squad repair service for my home PC. This was recommended so I could back up my files just in case items would be lost on my PC while they were repairing it. This held all of my files, documents, and photos. I now have them backed up on my Passport with plenty of room for more storage,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an external HDD for my PS4 and was blown away by how fast the install and read speeds were. Ridiculously fast and makes the internal feel like a snail.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. We store all of our photos on this to keep our phones and computers backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external data storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDD was purchased for use with my PS4. I was running out of space for game downloads. This solved my problem without much cost, and it was easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB power supply AND password encryption!!! Yayyy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. USB power supply(meaning there is only one cable for everything) AND 2. Password encryption!!! YAYYY!!! These are the 2 features I was looking for! Thx! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A lot of memory and simple-to-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 terabytes of memory One usb cable, with instruction. Great product for putting music photos, videos or anything else to have any memory bank.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small physical size yet large internal drive. Think I will convert all my large WD book sized external hard drives to this small size and free up some shelf space!

    I would recommend this to a friend