Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$235.29

Customer reviews

Rating 4.7 out of 5 stars with 2879 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,879 reviews
  • Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as specified. Compact design and good specs for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and portable.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, fast speeds with usb 3 and small footprint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many external drives and currently have 4 Toshiba 4 TB drives. I purchased this WD 5 TB drive on a whim because BB had it on sale. I have used it as a backup drive for the last 17 months. It stopped working on 5/27/25 and now when you plug it in the system doesn't recognize the drive at all. Tried different cabling and wanted to format it but none of my computers recognize it. Thought about exercising the 3 year warranty but they are only going to replace the drive and at this point I will stick with my Toshiba's that the oldest is already 6 YO. I don't trust WD products, had a bad experience many years ago and obviously nothing has changed.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi StanF, We sincerely apologize for the inconvenience caused to you. We take your feedback about a failure very seriously and please know that we are committed to ensuring this does not happen again. Your experience matters to us. Please do not hesitate to contact our customer service team at (https://support-en.wd.com/app/askweb) The customer support team will contact you as soon as possible. WDConnections

  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and always boots right up. Compact ans sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is great WD products and trustworthy as well the store for costumer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up protection at a Bargain Price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 terabyte external hard drive works silently to back up my Dell computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great external hard drive! No problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loves these. they have gotten pictures all organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was the item I was looking for and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really good priced for the value. It works great and is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toutt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Recieved the products on time :) i like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use with my MAC to store bigger files of pictures and Adobe projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encryption works great and 5tb!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backups to this hard drive are fast and the encryption worked out. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cloud feature of this. I have a few WD hard drives and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as desired

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer is speedy enough. Just using it for storage(back up photos/videos).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTANT SUCCESSSS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive worked as advertised. The formatting software was quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend. Great product.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable hard drive. The USB 3.0 makes transfer speed super quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra space for the PlayStation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter easy to install on her PlayStation for extra memory space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time machine backup drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did exactly what I wanted to do with very little effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice external drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive works good and i like the western digital brand

    I would recommend this to a friend