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$275.61

Customer reviews

Rating 4.7 out of 5 stars with 2878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,878 reviews
  • Rated 5 out of 5 stars

    Great Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive for file backups. Quickly accesses the files once saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Employees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to best buy specifically looking for a external hard drive and couldn't find where they were located but thanks to the helpful and friendly employees at the Huntsville location I was immediatly pointed in the right direction

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great product and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and reliable product. A little slow thou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my PS4 hard drive but its expensive to upgrade the internal hard drive with any SSD drive over 1TB. So I was researching and found this drive. It accesses the games faster then the original drive which you need that for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noicce

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked super well with Ps5 Had this paired with a 2 TB SSD and had almost every game in my library installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport 5TB - no much to say. It just works. Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great. 5TB works good, good space, sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brand before, came back for a bigger storage needs!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I expected it to be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive worked perfectly at first, then began malfunctioning same day I got it. It works some days and other days my computer won't recognize the drive. I would format it but that would mean deleting some very important files. I got this so the photos for my photography class won't take up too much space on my laptop (plus I'm a graphic design major so space is already limited as is), but this drive is already malfunctioning. How am I supposed to have clear memory space when this drive can't be recognizable by my laptop?? I've tried everything, even bought new USBs to see if the USB that came with the drive was the problem but NOPE. From the looks of it, I doubt I can get some of the files I already have in the drive back and transferred into a different drive and I don't want to potentially spend so much money on getting these files back, college is already as expensive as it is. Very disappointed, will start looking into different brands of external hard drives.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      We're extremely sorry to hear about your experience, If you've already tried the drive with different cables with different PC then We'd recommend you initiate a replacement request by submitting an RMA via our support website (https://support-en.wd.com/app/answers/detailweb/a_id/30058) to facilitate the replacement of your defective drive under warranty. WDConnections

  • Rated 5 out of 5 stars

    Very fast D/L

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for a family member who had maxed out his internal hard drive. The first thing I did was transfer a bunch of my drone videos onto the new drive. The progress ribbon just streaked across my screen. I may buy another one for ME!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy to use and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was exactly what I needed to back up my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to organize backup of media files. Usually buy Seagate but Best Buy only stocked WD. Either gets the job done, but would appreciate the choice to eliminate the need for two different storage management applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Portable Drive Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External 5TB Solid State Drive works well. I will probably buy another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good brand with excellent capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. Like all hard drives, Western Digital requires you to download their softonto your computer. I use it as a time machine for my Mac mini, so I only needed to reformat it. I change out my hard drives every 3 years, and this is my 8th WD. Cable is always solid. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with WD drives !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems EVER with WD USB drives. I have 3 in use at the moment to store my ever increasing video library. All super fast and no data loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was looking for a USB stick drive to back up my laptop. After talking to a tech on the floor he recommended an external hard drive because of the amount of time it would take to back up 200 Gig. This drive worked flawlessly and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my drives last a long time that ive gotten here will continue buying from them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Light on user instructions. Nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value product. I'm using for backup my original HDD.

    I would recommend this to a friend