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Customer Ratings & Reviews

Your price for this item is $137.99
The comparable value price is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,829 reviews
  • Rated 5 out of 5 stars

    Nutriaguy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Stable transfers.great size for stotage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive definitely exceeded my expectations for ease of use and storage space. I will definitely purchase another when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item. Works without a problem. Provides a safe, secure and reliable storage location for our material. Large capacity at a fantastic price. Will be picking up a few more for our program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after using for about 1+ months. The device was an easy plug in and connect to the windows 7 backup for storing my files (don’t like using File History).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, install, configure, carry on, I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Affordable, Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gem did the trick. It's slim profile requires extra attention so you don't lose it. I found the performance to be outstanding and the encryption feature never hurts. Best Buy had a great sale and I was able to get it at a great deal. You should replace your bulky shoe box with this deck of cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage for videos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a reliable storage device. I store all of my game captures and videos on it. I haven't had any issues with WD hard drives in the past and this is no different. You can also use it for backups too or whatever you want really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Storage..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, 5- star rating, bought from Bestbuy store..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good works well, still in good condition months later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, small footprint, great storage device for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was in the market for a new hard drive. Now a days, seems like I need a new 5tb every month. I had to grab this one up while I saw it on sale. I have other WD hard drives, and none of them have failed me yet (knock on wood). Very satisfied with my purchase, does exactly what I need it to do. Which is to hold and store my videos that I do for different clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically bought this USB drive for my xbox and have to say that this does the job really well. This drive is not only cheaper than the ones specifically designed for Xbox, but has a much better read/write, not to mention much cheaper and more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Dependable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes drives are great for backing up pictures and other types of files. I have used these for years and are always a goto when someone asks me what to use for their personal storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price. I was looking for low cost storage so wasn’t really concerned with speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light portable hard drive, easy use and storage, good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, simple and easy . Quick drive for my everyday files .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, fast, small and reliable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport WD 5 TB External USB 3.0 portable hard drive was purchased from Best Buy with an additional 2-year warranty. I purchase the additional Best Buy warranty for drives for peace of mind. However, this is my second WD 5TB external "My Passport" hard drive. I have found the first one so reliable that I've dedicated it as my transfer drive between my PCs and new Apple Mac Mini. I reformatted the drive from NTFS to exFAT so it is readable by both MAC computers and PCs. This new drive was reformatted into Apple's APFS platform so information on it can be backed up using Apple's Time Machine software. I store my 1 TB Lightroom catalog of 25,000 images on it because it is so reliable. This is a great drive that is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 5TB External USB 3.0 Portable Hard Drive is one of my wisest purchases yet. It is easy to setup and use. The external drive enables me to backup enormous quantities of files on my other devices by simply dragging and dropping. Further, it eliminates the need for fistfuls of USB thumb drives. This device is an excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly working external drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased a new laptop, so we purchased a new Passport external drive to go with it. My husband is a physicist. Consequently, he downloads whole books full of information and equations. He also downloads videos to watch when the internet goes out. My Passport works perfectly well to store the downloads while having them ready to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first external hard drive and I really love it. All of my important documents and work from school are safely stored away. The process to get it connected and read the instructions is really simple, and you decide what is stored in it without everything being backed up every time.

    I would recommend this to a friend