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$169.99

Customer reviews

Rating 4.7 out of 5 stars with 2875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,875 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great product - great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item. Works without a problem. Provides a safe, secure and reliable storage location for our material. Large capacity at a fantastic price. Will be picking up a few more for our program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light portable hard drive, easy use and storage, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great storage for videos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a reliable storage device. I store all of my game captures and videos on it. I haven't had any issues with WD hard drives in the past and this is no different. You can also use it for backups too or whatever you want really.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 5TB External USB 3.0 Portable Hard Drive is one of my wisest purchases yet. It is easy to setup and use. The external drive enables me to backup enormous quantities of files on my other devices by simply dragging and dropping. Further, it eliminates the need for fistfuls of USB thumb drives. This device is an excellent value!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after using for about 1+ months. The device was an easy plug in and connect to the windows 7 backup for storing my files (don’t like using File History).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is quite large. It is good to come with safety feature to password protect this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first external hard drive and I really love it. All of my important documents and work from school are safely stored away. The process to get it connected and read the instructions is really simple, and you decide what is stored in it without everything being backed up every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Size, Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing data on competitor's External hard drives, I have several Western Digital's for personal and work use. The unit is mac/pc compatible, and easy to partition as I prepare to transition to a newest Imac. Portable sized, with ample space for various files yet reasonably priced. This model Passport is a good value and good product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive definitely exceeded my expectations for ease of use and storage space. I will definitely purchase another when needed

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever. I plugged it in, and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is small, but its capacity is huge. I am so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fast setup. Happy with the performance so far. Lots of memory storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed more space for back up...found it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and value for the price. This is my second WD external HD...very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    good GB per buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, portable, and reliable. Good gb per dollar ratio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for external portable hard drive. Very quiet drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Simple, fast, small and reliable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport WD 5 TB External USB 3.0 portable hard drive was purchased from Best Buy with an additional 2-year warranty. I purchase the additional Best Buy warranty for drives for peace of mind. However, this is my second WD 5TB external "My Passport" hard drive. I have found the first one so reliable that I've dedicated it as my transfer drive between my PCs and new Apple Mac Mini. I reformatted the drive from NTFS to exFAT so it is readable by both MAC computers and PCs. This new drive was reformatted into Apple's APFS platform so information on it can be backed up using Apple's Time Machine software. I store my 1 TB Lightroom catalog of 25,000 images on it because it is so reliable. This is a great drive that is reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for the price. Easy to carry for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Can't beat the price per TB value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best priced large (4TB) external storage device. I was already using a 2TB WD Passport for the last 2 years, so now I've got 6TB in total. This is so much easier than having to replace internal drive devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    high capacity USB power

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest capacity HDD that can be powered by USB without the need for an AC adapter. It works okay for holding Chia plots. I prefer the Best Buy exclusive Easystore over this because the Easystore tends to be cheaper. However, the Passport can sometimes be had for a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive with plenty of storage in a compact size.

    I would recommend this to a friend