Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 11013461
Customer reviews
Rating 4.7 out of 5 stars with 2879 reviews
(2,879 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
USB connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I gave it 4 stars is the USB connection to the cord that came with it does not seem solid.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, small footprint, good value, fast shipping.........
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good hard drive with password encrypted, Like it...
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good speed. works very well... ill update if things change
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Ease of Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transferring data to the device and fast and easy.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great u won’t regret buying this
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
WD My Passport 5TB External USB 3.0 HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Setup and fast backup with the provided software
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Did exactly what I needed it to :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Absolutely love Best Buy!
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Fast data transfer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Fast operation and easy to store. USB
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device for the price! Fast and plenty of space!
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Reliability
Rated 3 out of 5 stars
Good HDD!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WD USB ext. HDD is very good quality but it is over price.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
A lemon from the get-go -- just terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely, oddly slow and unresponsive. Searching for files saved to it would always be a time-consuming, frustrating, hit-or-miss experience. Well before the one-year mark, it suddenly became dismounted and irreparable. I had to spend $$$ to purchase an app that is now slowly trying to recover the files I've saved to it over the past year.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We are sorry to hear about your experience with your My Passport drive. This isn't the level of performance we aim to deliver. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. Our customer support team will contact you as soon as possible.
Rated 4 out of 5 stars
External hard drive review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient hard drive however it does overheat When not in a cool environment
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Not dependable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a backup for a backup. I have 3 passports. 5T, 2T and another 1t. All had catastrophic failures. I ended having to send to a recovery my 5T and fortunately they recovered about 98% of data. Cost of recover was just shy of 1300.00 and a 15T MY book for another 200 plus. Apparently to recover you have to go this process. AllPassports were less than 1 to 3 years and per the experts expect these to last around 5 years. Positive: When the devices are operational they are easy to navigate and perform well.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
So Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I will let you know in a year if it survives my usage on it...
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Cons mentioned:Noise
Rated 2 out of 5 stars
Got unlucky I guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making a noise around 8 months into owning it.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello Robin, Please be informed that hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive. Please refer to the mentioned link to know about the causes of hard drive noises: https://support-en.wd.com/app/answers/detailweb/a_id/32906 If you need any assistance then please feel free to contact us by opening a ticket directly at (https://support-en.wd.com/app/askweb)
Rated 3 out of 5 stars
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it works great for holding all my games for my ps4
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
straight forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a sturdy (within reason), dependable external with decent read write speeds.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Wont work with TV USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with TV usb since the format is not correct, if you change the format to mbr then you only get 2tb from it. Most TV's need the hard drive formatted to mbr to work. I do have it hooked to an android box and I can use it formatted to GBR and get the full 5tb. Still a good hard drive for WD.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but slow. Using for Mac time machine.and takes a long time.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend













